Client Account Specialist

Hogan Lovells is seeking a detail-oriented professional with legal billing experience to join our team as a Client Account Specialist (CAS). In this role, you’ll manage the full billing and collections cycle for a portfolio of client matters, working closely with lawyers and clients to ensure accuracy, compliance, and timely invoicing.

This is a full-time position with core hours Monday through Friday, 9:00 a.m. to 5:30 p.m. or 9:30 a.m. to 6:00 p.m., including one hour for lunch. Flexibility for additional hours and occasional travel may be required.

KEY RESPONSIBILITIES

• Manage billing and collections from engagement through payment
• Ensure compliance with client billing guidelines and fee arrangements
• Prepare and submit accurate invoices and eBills
• Collaborate with attorneys, clients, and internal teams
• Monitor billing trends and prepare forecasts and reports
• Troubleshoot eBilling issues and follow up on collections
• Contribute to process improvements and team collaboration

QUALIFICATIONS

• Three (3)+ years of experience in legal billing, eBilling, and/or account management
• Law firm or professional services experience preferred
• Bachelor’s degree in accounting, finance, or business (or equivalent experience)
• Familiarity with eBilling platforms (e.g., TyMetrix, CounselLink, LegalTracker)
• Strong attention to detail and organizational skills
• Excellent communication and problem-solving abilities
• Spanish language skills a plus

WHY JOIN US

• Collaborative and professional work environment
• Opportunities to improve processes and contribute to team success
• Supportive culture with cross-training and knowledge sharing
• Participation in our Responsible Business program

Apply today to bring your billing expertise to a team that values accuracy, accountability, and client service.

The annualized salary range for this position is $65,000 to $85,000 depending on the candidate's overall experience and other job-related factors permitted by law.  Full time employees may be eligible for a discretionary bonus.  In addition, full time employees as well as some part time employees, will be eligible for the firm’s fringe benefits as they currently exists.

This job description sets forth the responsibilities of this position and may be changed from time to time as shall be determined.

Hogan Lovells is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, age, national origin, disability, sexual orientation, gender identity or expression, marital status, genetic information, protected Veteran status, or other factors protected by law.

Hogan Lovells complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact our Benefits Department at [email protected].