CLIA Specialist

Are you looking for an incredible opportunity to join a dynamic, fast-growing dermatology services company? Epiphany Dermatology, headquartered in Austin, TX, is on a mission to improve access to dermatology services and provide exceptional patient care in underserved markets across the U.S. 

We are looking for a service-oriented, motivated individual to join us as a CLIA Specialist to accomplish this mission. With ambitions to increase our reach over the next four to five years, our quickly expanding company has gone from a single site in 2015 to over 100 dermatological clinics nationwide. 

Our employees are the key to our success and we’re proud to offer eligible employees great benefits (many at no cost!), perks like free skin care, generous time off plans, the opportunity for growth, and the chance to be part of a purpose-driven organization taking patient care to the next level. 

We are excited to grow our team with individuals who are as passionate about our patients as we are and invest a lot of time and energy in our employees’ development because we believe being a part of the Epiphany team is a career opportunity—not just another job. 

If you are interested in joining this mission-driven team, please consider applying today!

What we are looking for:

A laboratory specialist and resource responsible for quality, education, and for driving programs within the company with the goal to improve our laboratory outcomes. This individual will focus on providing training, education, and support to all Epiphany providers and team members.  The ideal candidate will be totally comfortable with traveling up to 50% of the time within the United States. This position is eligible for remote work in several states.

What you’ll do: 

• Drive Epiphany Laboratory Standards within the company and develop action plans to improve performance in collaboration with the Laboratory Medical Director.

• Onboard and train new laboratory teammates within the company

• Participate in implementation training for acquisition clinics and laboratories

• Assist in developing action plans, policies, and procedures for all Labs.

• Serve as a leader, providing coaching to Lab teammates to foster growth and drive compliance excellence

• Provide excellent customer service to all customers, both in person, telephonically, and in writing. 

• Demonstrates adherence to aseptic techniques and infection control standards as well as all OSHA standards for bloodborne pathogens, potentially infectious materials and workplace safety.

• Operate laboratory equipment according to equipment guidelines. 

• Assist the Laboratory Medical Director and Pathologists’ Assistant with other duties as assigned. 

If you love all things training and being a subject matter expert, we want to hear from you!!

It’ll help to have/be:

• High school diploma or general education degree (GED) 

• Able to develop training plans and effectively train, based on the individual’s needs

• 1 year of employment with Epiphany Dermatology - preferred

• 1 year of EMA experience – preferred 

• Mohs experience – preferred 

• 1 year of dermatology experience – preferred 

• 1 year of leadership or management experience

• Strong interpersonal and effective oral and written communication skills 

• Strong organizational and time management skills

• Detail-oriented and able to handle multiple tasks, following through to completion

• Able to receive and apply constructive input for performance improvement and growth

• Strong reasoning, critical thinking, problem solving abilities

Qualifications/Experience:

• High school diploma or general education degree (GED).  

• One (1) year of employment with Epiphany Dermatology, preferred.

• One (1) year of EMA experience, preferred.

• One (1) year of dermatology experience, preferred.

• Mohs experience, preferred. 

• One (1) year of leadership or management experience, preferred.

• Must be available to travel up to 50% of the time within the US

• Remote work available however, must be located in a state where Epiphany Dermatology operates 

Work Environment and Physical Requirements: 

Medical office, procedure/exam room and laboratory environment may include exposure to communicable diseases, bloodborne pathogens, biohazards or toxic substances. Daily activities may include standing, walking, sitting, bending and lifting items up to 30 lbs. 

Benefits:

We offer generous benefits including medical, life insurance, short-term disability coverage, mental health services, and more at no cost for eligible employees. In addition, we have great vision, dental, and supplemental insurance options. We also offer 401k with company matching, employee discounts, HSA and FSA, tuition assistance, certification reimbursement, and more!