Chief of Staff to the CTO

Bonterra exists to propel every doer of good to their peak impact. We measure that impact against our vision to increase the giving rate as a percentage of GDP from 2% to 3% by 2033. We know that this goal is lofty, but we are confident that the right technology and expertise will strengthen trust in the sector, allowing the social good industry to accelerate growth and reach peak impact. Bonterra's differentiated, end-to-end solutions collectively support a unique network of over 20,000 customers, including over 16,000 nonprofit organizations and over 50 percent of Fortune 100 companies. Learn more at bonterratech.com.

We are seeking a highly capable, trusted Chief of Staff to partner directly with our Chief Technology Officer in leading a rapidly scaling R&D organization. This role sits at the intersection of strategy, execution, and technical delivery — with visibility into our most critical initiatives and the pace to match. You’ll operate in an environment where priorities evolve quickly, expectations are high, and delivering results requires both strategic perspective and a willingness to engage deeply in the work.

To excel, you’ll need the agility to adapt to shifting priorities, the judgment to know when to push and when to pause, and the drive to ensure no critical initiative stalls. The CTO will look to you as an extension of their leadership — anticipating needs, addressing challenges proactively, and ensuring operational excellence without constant direction. This role is for someone who thrives in a dynamic environment, finds energy in solving complex problems, and is motivated by seeing tangible results from their efforts.

Why This Role Matters

The Chief of Staff to the CTO is a permanent strategic anchor of our R&D leadership. You will amplify the CTO’s impact, ensure the organization delivers on its most important priorities, and help guide the company as we scale and integrate AI-driven innovation. This role is about driving momentum, clearing the path, and making sure nothing that matters falls through the cracks.

Key Responsibilities

Strategic Partnership to the CTO

• Serve as a right-hand advisor, supporting decision-making and ensuring priorities are translated into actionable plans.

• Manage confidential information with the highest level of discretion and integrity.

Initiative Leadership

• Drive the execution of high-priority R&D initiatives, ensuring alignment across engineering, product, and business stakeholders.

• Roll up your sleeves to remove blockers, coordinate resources, and close execution gaps.

Operational Cadence

• Manage the planning, review, and reporting cycles for R&D, including quarterly business reviews, roadmap alignment, and sprint cadences.

• Monitor progress against OKRs and strategic goals, including AI adoption and delivery milestones.

Program & Project Management

• Oversee cross-functional technical programs, from roadmap development to delivery tracking and risk management.

• Ensure visibility into progress, dependencies, and risks for both the CTO and leadership team.

AI Strategy & Enablement

• Partner with engineering and product leadership to bring AI-driven initiatives from concept to launch.

• Stay current with AI technologies, tools, and industry developments to inform strategy.

Qualifications

Experience:

• 8–10+ years in technology-driven environments, with at least 3 years in a senior strategic, operational, or technical program management role.

• Proven experience in software, SaaS, or R&D organizations; familiarity with AI/ML projects a plus.

Education:

• Bachelor’s degree in Engineering, Computer Science, Business, or related field; MBA or technical postgraduate degree preferred.

Technical Competence:

• Strong understanding of software development lifecycles, Agile methodologies, and modern engineering tools (e.g., Jira, Confluence, GitHub).

• Working knowledge of AI/ML concepts or a demonstrated commitment to developing expertise.

Core Skills

• Strategic Thinking: Ability to align technical execution with business objectives, and anticipate challenges before they arise.

• Execution Excellence: Proven track record of delivering complex initiatives on time and to a high standard.

• Communication & Influence: Exceptional written and verbal skills; able to build consensus across technical and non-technical audiences.

• Analytical Acumen: Strong ability to interpret data, assess trade-offs, and recommend actionable solutions.

• Confidentiality & Trust: High integrity in handling sensitive information and navigating executive-level discussions.

• Adaptability: Comfortable in a dynamic, fast-changing environment with evolving priorities.

Behavioral Traits

• Hands-on and proactive, with a willingness to step into operational details when necessary.

• Deep intellectual curiosity, particularly around emerging technologies and AI.

• Calm under pressure, with a solutions-oriented mindset.

• Highly organized, detail-oriented, and disciplined in follow-through.

• Professional presence with the ability to build trust and credibility quickly.

Compensation

The range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. 

At this time, we are unable to consider candidates who require current or future sponsorship for employment authorization.

Our Culture:  At Bonterra, we’re innovating with a higher purpose: to increase giving to 3% of US GDP by 2033, creating $573 billion more in global impact every year. To achieve our vision, we cultivate an inclusive environment where diversity is embraced and every team member feels empowered to contribute. Innovation, curiosity, and a commitment to equity guide our work. We foster a culture of belonging, ensuring that every individual is valued, respected, and given the tools to succeed. Together, we are dedicated to making a positive impact in the world.

Our comprehensive and competitive benefits include:

• Generous Flexible Time Off (FTO) Policy

• Up to 15 paid company holidays including some commemorating social justice events and self-care

• Paid volunteer time

• Resources for savings and investments

• Paid parental leave

• Paid sick leave

• Health, vision, dental, and life insurance with additional access to health and wellness programs.

• Opportunities to learn, develop, network, and connect

Please note the benefits specified on this page are applicable to full-time employees based in the United States. For international employees, actual benefits may vary based on local standards and regulations and will be determined in accordance with regional considerations, including but not limited to applicable laws and industry norms.

Candidate Accommodations

If you require assistance due to a disability in the application or recruitment process, please submit a request here.

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We are committed to being an equal opportunity employer and evaluate qualified applicants without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, diversity of thought and any other characteristic protected by applicable law.