Business Development Support Lead | Charge Sales – Southeast US Region

How you will contribute to revolutionizing electric aviation:

• Salesforce & CRM Management 
• Manage and optimize Salesforce objects, fields, dashboards, and workflows to support sales operations. 
• Maintain accurate customer, site, and opportunity records across the entire sales funnel. 
• Develop standardized reports, track KPIs, and support forecasting efforts. 
• Ensure data consistency and drive CRM best practices across the team. 
• Customer Engagement & Early-Stage Sales Support 
• Serve as the first point of contact for inbound leads and new customer inquiries. 
• Conduct initial discovery calls to qualify leads and understand potential use cases. 
• Coordinate follow-up actions with account executives and technical teams. 
• Support communication with airports, operators, partners, and internal stakeholders. 
• Proposal & Document Development 
• Draft, edit, and assemble commercial proposals, SOWs, quotes, and customer presentation materials. 
• Maintain a library of approved proposal content, technical descriptions, and pricing templates. 
• Coordinate with engineering, product, and legal teams to ensure proposal accuracy. 

Data & Process Organization:

• Organize and maintain internal databases related to customer sites, charging infrastructure, and sales pipelines. 
• Create structured processes for file management, data updates, and document version control. 
• Support operational alignment across cross-functional teams. 
• Sales Operations & Market Support 
• Assist with initial prospecting and outreach to potential host sites for BETA charging systems. 
• Support preparation for customer meetings, demonstrations, and industry events. 
• Conduct light market or customer research as needed to support the sales team. 
• Help streamline the customer engagement pathway for charging products and services. 

Minimum Qualifications

• 3–5 years of relevant experience in sales operations, CRM management, customer support, or business development. 
• Proficiency with Salesforce (data management, reporting, dashboards, workflows). 
• Strong written and verbal communication skills, including proposal writing. 
• Exceptional organizational abilities and attention to detail. 
• Comfortable conducting customer-facing calls and coordinating across teams. 
• Ability to work in a fast-paced environment with evolving priorities. 
• Passion for sustainable aviation and emerging electric mobility technologies. 

Above and Beyond Qualifications

• Experience in aerospace, EV charging, renewable energy, or complex technical products. 
• Familiarity with sales enablement tools (e.g., HubSpot, Microsoft Product Suite, SharePoint, or equivalent). 
• Experience supporting RFPs, technical proposals, or structured bid processes.