Manages and grows the agent sales channel by recruiting, training, and supporting TPx Agents. Responsibilities include sales enablement, opportunity development and closing support, product launches, forecasting, funnel management, promotions, quota attainment, and issue escalation. The role collaborates with Sales Operations, product, and marketing teams while communicating updates and gathering competitive feedback. Up to 50% domestic travel is required, along with a valid driver’s license and satisfactory motor vehicle record.
Job Summary & Responsibilities
General Purpose:
The Channel Manager is responsible for recruiting, training, and supporting TPx Agents to drive new business revenue. This role includes managing the agent channel, providing sales enablement, launching new products, and ensuring a productive partnership through ongoing communication and support.
Direct Reports:
No
Essential Duties and Responsibilities:
Agent Enablement & Sales Support
- Train TPx Agents on products, pricing, order process, support procedures, portals, and commission structure.
- Own initial and ongoing sales training and strategic planning for assigned agents.
- Assist agents with creating, presenting, and closing opportunities with potential customers.
- Provide ongoing communication of product updates, process changes, and policy adjustments.
Channel Management
- Recruit new agents or support sub-agent engagement under existing agreements.
- Forecast and track agent productivity; implement program modifications as needed.
- Manage and maintain accurate sales funnels and provide weekly/monthly forecasting to leadership.
- Launch new products and secure participation in monthly sales promotions.
- Meet or exceed monthly sales targets/quota.
Internal Collaboration & Escalation Management
- Work closely with Sales Operations and internal departments to resolve customer or partner-related issues.
- Provide competitive feedback to sales management and marketing teams.
- Participate in internal meetings to contribute to product development and channel strategy.
Other Responsibilities:
- Up to 50% travel required, including the use of a personal vehicle, domestic air travel, and overnight stays.
Required Qualifications:
Education & Experience
- High school diploma or equivalent required.
- Minimum 5 years of sales experience, preferably in the telecommunications/MSP industry.
- Proven ability to close deals and achieve sales goals.
- Demonstrated success in selling a variety of telecom products including Managed Security, Managed WAN, Managed IT, and Unified Communications.
Knowledge, Skills, & Abilities
- Strong interpersonal, written, and verbal communication skills.
- Excellent presentation and advanced computer skills.
- Ability to work cross-functionally to support sales and resolve issues.
- Strong analytical skills with the ability to analyze order and forecast data.
- Comfortable working in a fast-paced and dynamic environment.
- Adaptable to change and committed to continuous improvement.
Other Required Qualifications
- Must possess a valid driver's license and satisfactory motor vehicle record (MVR).
Other Qualifications:
- 10 -- 15 years' experience in Channel Sales preferred.
- Bachelor's degree from an accredited college/university preferred.
- Experience working within the Agent Channel for a carrier or telecom agency preferred.
TPx is an Equal Opportunity / Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy, childbirth, breast-feeding and related medical conditions), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability (including medical condition), military or veteran status, political preference, marital status, citizenship, genetic information or other status protected by law or regulation.
We are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation, please let us know during the application process.
#LI-Remote
Req: #26-0123
Similar Jobs
Information Technology
The Senior Project Manager leads complex technology projects for enterprise and government clients from initiation through closure. Responsibilities include managing scope, schedules, budgets, profitability, risks, contracts, vendors, resources, quality, compliance, and stakeholder communications. The role requires coordinating cross-functional teams, managing government contract requirements, overseeing project changes and deliverables, mentoring team members, and presenting updates to executives and clients. Travel up to 25% and occasional work outside standard hours may be required.
Top Skills:
AgileFedrampFismaMS OfficeMicrosoft ProjectWaterfall
Information Technology
Support accounts receivable operations, including collections strategies, cash application, rebills, reconciliations, refunds, and credit management. The role focuses on optimizing cash flow, reducing bad debt and DSO, maintaining accounting and SOX controls, improving processes and systems, ensuring data accuracy, communicating with stakeholders and customers, and mentoring junior team members.
Top Skills:
Enterprise Erp Systems
Information Technology
Owns enterprise AI security assessment, architecture, and control programs. The role evaluates AI systems, vendors, platforms, and shadow AI; designs secure architectures, guardrails, identity models, sandboxes, gateways, and runtime controls; and develops detection and response capabilities for prompt injection, jailbreaks, data leakage, and tool misuse. The engineer partners with governance, identity, platform, engineering, and security operations teams, advises senior leaders, drives remediation, and mentors security professionals.
Top Skills:
Ai GatewaysAi GuardrailsAi ObservabilityAi SandboxesAnthropicAWSAzureAzure Ai ServicesData Loss PreventionGCPIdentity And Access ManagementIso/Iec 42001LangchainMcpMicrosoft Copilot StudioMitre AtlasNist Ai RmfOpenaiOwasp Top 10 For Llm ApplicationsSemantic KernelZero Trust
What you need to know about the Colorado Tech Scene
With a business-friendly climate and research universities like CU Boulder and Colorado State, Colorado has made a name for itself as a startup ecosystem. The state boasts a skilled workforce and high quality of life thanks to its affordable housing, vibrant cultural scene and unparalleled opportunities for outdoor recreation. Colorado is also home to the National Renewable Energy Laboratory, helping cement its status as a hub for renewable energy innovation.
Key Facts About Colorado Tech
- Number of Tech Workers: 260,000; 8.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lockheed Martin, Century Link, Comcast, BAE Systems, Level 3
- Key Industries: Software, artificial intelligence, aerospace, e-commerce, fintech, healthtech
- Funding Landscape: $4.9 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Access Venture Partners, Ridgeline Ventures, Techstars, Blackhorn Ventures
- Research Centers and Universities: Colorado School of Mines, University of Colorado Boulder, University of Denver, Colorado State University, Mesa Laboratory, Space Science Institute, National Center for Atmospheric Research, National Renewable Energy Laboratory, Gottlieb Institute
