Change Manager, Global Business Services, Enterprise Project Management Office (EPMO)

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. 

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Iron Mountain is seeking an experienced and motivated Change Manager to join our Global Business Services team.

In this role, you will be responsible for utilizing a consistent change management framework to reduce resistance, eliminate negative unintended consequences, communicate enterprise shifts, and maximize solution adoption.

You will join our Enterprise Project Management Office, a dynamic and fast-paced organization whose mission is to be a trusted strategic partner to our internal and external customers through optimization, standardization, and enterprise capabilities.

What You’ll Do

In this role, you will:

• Change Agility & Capability Building: Build internal organizational capabilities through targeted coaching, training, and best practice sharing to foster a culture of agility.
• Global Stakeholder Collaboration: Partner closely with project teams and business leaders globally to identify change requests, assess impacts on people and processes, and align approaches with digital transformation goals.
• Communication & Messaging Strategy: Create high-quality content and communication materials that clearly articulate organizational shifts and promote User Experience enhancements to ensure all stakeholders remain informed.
• Metrics & Continuous Improvement: Establish and analyze change management and User Experience metrics to measure process effectiveness, monitor industry trends, and drive efficiency within the enterprise office.
• Governance & Risk Mitigation: Drive Working Groups and Steering Committees to facilitate collaborative decision-making, establish executive-level trust, and proactively mitigate implementation risks.

What You’ll Bring

The ideal candidate will have:

• A minimum of 5 years of experience in a dedicated change management role.
• Strong knowledge of change management frameworks—such as Prosci and the ADKAR (Awareness, Desire, Knowledge, Ability, Reinforcement) model—and associated tools.
• A Bachelor's degree in Business Administration or a related field.
• Proven ability to manage multiple large, time-sensitive initiatives across global, cross-functional domains (including Human Resources, Finance, Sales, Operations, Technology, and Real Estate).
• Demonstrated proficiency leveraging Artificial Intelligence tools and prompt engineering to optimize communication efficiency, stakeholder analysis, and training delivery.
• Prosci Change Management certification is highly desirable.

What We Offer

• Competitive compensation and benefits aligned with experience.

• Flexible work options to support work–life balance.

• Comprehensive health, wellness, and retirement plans.

• Opportunities for continuous learning and professional growth.

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