C2 SMART Appian Business Analyst

About Our Team

Our employees thrive in a culture that's fast-paced and ego-free, where innovation and collaboration are encouraged at every turn. We are an organization that provides federal agencies and commercial clients instant access to experienced and talented professionals who understand their unique challenges and know the most efficient ways to address them. We are continually investing in resources and talent, so we stay prepared with specialized teams in the place who are experts in creating tailored technologies. Our solutions empower our clients to grow, modernize, and succeed in a rapidly evolving landscape.

We value all voices and want to attract talent from all backgrounds. We are on the lookout for individuals who are passionate about technology and thrive in environments where problem-solving is approached with creativity and enthusiasm. If you are someone who enjoys continuously expanding your skill set while tackling real-world business problems, you will feel right at home with us. Veterans and military spouses are especially encouraged to bring your unique and valuable experience to our team.

About the role:

Are you ready to help translate Army mission needs into secure, impactful digital solutions? As a Business Analyst, you’ll support the delivery of Appian‑based systems that enhance operational efficiency, situational awareness, and decision‑making for the U.S. Army. You’ll work closely with mission stakeholders, end users, and technical teams to gather and refine requirements, manage the product backlog, and ensure solutions align with operational objectives and security standards. Serving as a key liaison across Agile teams, you’ll help ensure capabilities are delivered clearly, reliably, and ready for use in complex, mission‑driven environments.

The ideal candidate has experience working in government or military environments, understands the importance of secure and reliable systems, and is comfortable supporting solutions that operate in complex, mission-driven contexts. Strong communication, organization, and problem-solving skills are essential to ensure successful delivery in a fast-paced, collaborative environment.

Responsibilities: 

• Collaborate with stakeholders to gather and analyze business and functional requirements specific to Appian-based systems and workflows.
• Collaborate with stakeholders to gather and document requirements for Kafka and TAK based solutions.
• Translate business needs into Appian application requirements, including process models, interfaces, data types, and business rules.
• Configure Appian application components, including user roles, security models, site pages, navigation, and integrations with external systems.
• Create detailed user stories, Epics, and acceptance criteria aligned with Appian’s development framework
• Serve as a liaison between business users and Appian developers, ensuring clear communication and alignment throughout the development lifecycle.
• Lead and participate in Agile ceremonies (standups, backlog grooming, sprint planning, reviews, and retrospectives) within Appian development teams.
• Maintain and prioritize the Appian project backlog in tools such as Jira and Miro, ensuring clarity, completeness, and timely updates.
• Support Appian sprint planning and PI planning by refining features, defining implementation stories, and managing dependencies across teams.
• Coordinate and execute UAT efforts for Appian applications, including preparing test documentation, facilitating tester engagement, and validating that releases meet business objectives.
• Facilitate triage of reported issues in Appian environments, tracking resolutions and escalating critical blockers to delivery teams.
• Maintain comprehensive documentation in Confluence, including decision logs, release notes, system diagrams, and known issues related to Appian systems.
• Track and report key Agile metrics (velocity, burndown, team capacity) to inform planning and stakeholder communication.
• Support DevOps and delivery teams through Appian deployments, proof of concept phases, and post-release monitoring.
• Collaborate with QA, business users, and developers to validate Appian implementations meet business and technical expectations.
• Train end users on Appian enhancements and features following release cycles.
• Serve as a key contributor to team retrospectives, backlog reviews, and continuous improvement efforts within the Appian development lifecycle.

TAG: #LI-I4DM

Required Qualifications:

• Minimum 3 years of experience as a Business Analyst
• Minimum 2 years of experience on Appian projects
• Minimum 1 year of experience with Data Modeling (SQL, Entity Relationship Diagrams, etc)
• Prior military/DoW experience or experience working with military clients (especially the U.S. Army)
• Proven experience gathering, documenting, and refining business and technical requirements for Appian-based systems.
• Strong knowledge and experience with Appian components, including process models, Custom data types (CDTs), SAIL interfaces, Security and access control configuration, record types, and Appian Data Fabric.
• Good knowledge and experience with BPM best practices
• Experience with configuration of Appian
• Demonstrated ability to bridge business and technical teams, ensuring alignment throughout the Agile delivery lifecycle.
• Hands-on experience managing a product backlog using Jira or a similar backlog management tool.
• Skilled in leading Agile ceremonies such as sprint planning, backlog refinement, sprint reviews, retrospectives, and daily standups.
• Experience facilitating requirement gathering sessions (e.g., Joint Application Design - JAD) and translating findings into actionable tasks and deliverables.
• Excellent communication, organization, and problem-solving skills.
• Appian Analyst or Developer certification
• Active Secret clearance or ability to obtain one.