Business Solutions Manager

I. Job Summary
The Manager will be responsible for the development of programs that increase business optimization and increasing organizational capability across Fleet, logistics and collections departments
II. Essential Duties and Responsibilities
 

• Responsible for overseeing the development of programs that support strategic objectives.
• Develops an evaluation method to assess program strengths and identify areas for improvement.
• Coordinates and integrates multiple enterprise solutions projects with a large scope and complexity in an environment for business change.
• Develops an understanding of the day-to-day operations of logistics or collections department and provides daily support to managers in ensuring process, quality and budget performance.
• Works with senior management, various board and steering committees, functional leaders and individual team leaders by contributing strategic vision and integrating a broad range of ideas regarding logistics and business solutions development.
• Responsible for deliverables, cost, schedule and quality of one or more enterprise solutions projects.
• Plans projects, allocates and directs staff and other resources to accomplish project tasks and maintain control over the project(s).
• Works with internal and external customers, suppliers and other partners to resolve problems, respond to suggestions for improvement and enhancements, test, refine and institutionalize solutions.
• Drives the project(s) and the organization toward achieving business results.
• Identifies and ensures continuous development, improvement and implementation of WM key business processes within the enterprise and within Centers of Excellence
• Focuses on consistency and quality in the implementation of process improvements and is involved in the post-implementation verification.
• Participates in the development of training/coaching programs and the implementation of coaching processes.

III. Qualifications 
A. Required Qualifications 
 

• Bachelor's Degree (accredited) or in lieu of degree
• High School Diploma or GED (accredited)
• four years of relevant work experience
• 5 years relevant experience in dispatch, logistics or collections (in addition to education requirement).

B. Preferred Qualifications 

• Project management and organizational skills for documentation and milestone management
• WM Field Centric
• Equipment performance team fit
• process management, PM program, specifications, planning and scheduling and standard repair times
• Technical refuse truck expertise, chassis, and body experience.

• Experience with today's technology, technician tablets, power BI, telematics diagnostics

  
  
  

  IV. Physical Requirements
  Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

• Repetitive Motions
• Eye/Hand/Foot Coordination
• Sitting
• Talking
• Hearing

☒ Combination: This job operates in a mix between an office environment and plant/field environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.
V. Benefits 

The expected base pay range for this position across the U.S is $119,460 - $182,033. This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location.

At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site. 
 

If this sounds like the opportunity that you have been looking for, please click Apply.

WM (WM.com) is North America's leading provider of comprehensive environmental solutions. Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to put people first and achieve success with integrity. The company, through its subsidiaries, provides collection, recycling and disposal services to millions of residential, commercial, industrial, medical and municipal customers throughout the U.S. and Canada. With innovative infrastructure and capabilities in recycling, organics and renewable energy, WM provides environmental solutions to and collaborates with its customers in helping them pursue their sustainability goals. WM has the largest disposal network and collection fleet in North America, is the largest recycler of post‑consumer materials and is a leader in beneficial use of landfill gas, with a growing network of renewable natural gas plants and the most landfill gas‑to‑electricity plants in North America. WM’s fleet includes more than 12,000 natural gas trucks – the largest heavy‑duty natural gas truck fleet in the industry in North America. Healthcare Solutions provides collection and disposal services of regulated medical waste, as well as secure information destruction services, in the U.S., Canada and Western Europe. To learn more about WM and the company’s sustainability progress and solutions, visit Sustainability.WM.com.

Equal Employment Opportunity

For United States:  WM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

For Canada:  WM is committed to the principle of equal employment for all applicants and employees, without discrimination on the basis of all grounds protected by applicable human rights legislation. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please notify us if you require accommodation.

Real ID

In order to travel by air or access federal property, federal law requires individuals have a REAL ID or an acceptable alternative. This position may require the successful candidate to travel by air for business reasons or service federal property. Accordingly, successful candidates must have, or be willing to obtain, a REAL ID or TSA‑approved alternative.