Business Relationship Manager

For nearly 20 years, TheKey has helped clients achieve successful long-term aging at home with comprehensive, concierge-based care. Ensuring the dignity, safety, and independence of its clients, TheKey is committed to changing how the world lives and ages at home. Employee-teams get the training, resources, and support they need to deliver an exceptional care experience for clients and their families. Founded in Silicon Valley, TheKey has grown from a single location to service coverage throughout North America enabling clients to live life on their own terms, in their own homes.

Job Summary / Purpose:

As Business Relationship Manager, we expect you to partner with members of the sales team in order to build new business to business (B2B) growth. You will be the first point of contact for potential new referral sources, showcasing our value proposition and sparking interest to generate qualified meetings. You will  be a champion of creating a world-class experience for referral sources. 

Success Metrics: 

● Prospecting for Lead Generation Opportunities 

● Creation of New Account Opportunities 

● Generating Qualified Sales Meetings

Essential Duties and Responsibilities:

● Leverage internal and external resources to generate new leads while tracking all  outreach in CRM system (Salesforce) 

● Develop and implement new and creative outreach strategies to help penetrate  markets 

● Developing and establishing relationships with new referral accounts  

● Communicate effectively and professionally, both with internal and external company  communication 

● Be patient, understanding, and customer service oriented in all customer interactions  both internal and external 

● Increasing the amount of new B2B account business for the sales organization  

Required Skills, Education and Certifications:

● 2+ years of sales experience in a corporate environment (required) 

● Deliver results and meet performance/sales goals & quotas 

● Time management, organization, follow-up and multi-tasking skills 

● Working knowledge of CRM, preferably salesforce 

● Excellent communication skills - both written and verbal 

● Excellent customer service skills 

Salary - $60k-$70k

Benefits for full time employees

• Medical/Dental/Vision Insurance
• TouchCare VirtualCare
• Life Insurance
• Health Savings Account
• Flexible Spending Account
• 401(k) Matching
• Employee Assistance Program
• PTO Plan for Non-Exempt Employees
• Flexible PTO Plan for Exempt Employees
• Holidays and Floating Holidays
• Pet Insurance
   

TheKey is an equal opportunity employer. TheKey prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law.

California Residents Only:

In accordance with Article 2 of the California Health and Safety Code - California Community Care Facilities Act, TheKey requires timely and accurate positive fingerprint identification of California based applicants as a condition of employment. If an applicant has been convicted of a non-exemptible crime, and in compliance with all applicable state and local laws, their conditional offer will be rescinded.

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