Business Partner & Product Management Manager – NG&NGL Digital Products – Operations Control

The Business Partner & Product Management Manager - NG&NGL Digital Products – Operations Control will lead an organization aligned to deliver digital products within the Natural Gas & NGL Services Product Line. Responsibility includes leading delivery of technology capabilities aligned to Operations Control Systems, Process Control Engineering, Advanced Process Controls, Operations Data Acquisition, Alarm Management, and Industrial Automation Networking. This position will play a vital role in developing the organization’s future vision, product roadmaps, and value stream roadmaps as well as driving innovation in technology to deliver forward looking solutions across this product line.

This role will work closely with other Business Partner & Product Management Managers across Midstream and Refining to effectively identify, evaluate, implement technologies that can transform NG&NGL Operations capabilities. Additionally, this role will own the business partner relationship with first- and second-line leadership in NG&NGL across respective digital scope. Successful candidates will balance safe & reliable operations in a fast paced and growing business segment with innovation and digital transformation by bringing AI and automation to business processes while ensuring reliability and availability of our technology assets.

This role will lead technology delivery of industry leading technologies not limited to Emerson DeltaV, AVEVA System Platform and wired and wireless industrial networking in support of industrial protocols such as Modbus and MQTT. This role will lead multiple cross functional product teams to build, enhance, and sustain operationally critical digital solutions while also performing medium-term planning and product vision and road mapping for Operations Control capabilities.

• Manages daily operations of the team, providing guidance, mentorship, and driving a culture of innovation and continuous improvement. Oversees recruitment, development, retention, and performance to build strong talent.
• Plans and leads low- to medium-complexity IT projects, ensuring they are delivered on time, within budget, and to quality standards. Ensures the availability, reliability, and security of technology systems. Collaborates with key stakeholders and internal groups to identify needs, deliver effective solutions, and support business objectives.
• Accountable for business results primarily achieved through the work of others. Manages staff, sets direction, and deploys resources. Has responsibility for employee development, performance reviews, pay reviews, and staffing decisions. Accountable for business, functional or operational areas, processes, or programs.
• Lead the end-to-end lifecycle of digital products and solutions—from ideation through delivery and support—by orchestrating cross-functional collaboration across development, QA, and operations to ensure timely, high-quality releases aligned with IT standards and governance. Champion a culture of continuous improvement and innovation by leveraging performance metrics and user feedback to identify and act on opportunities. Embed practices that foster long-term sustainability, operational resilience, and service excellence. Proactively manage risks with a strong emphasis on cybersecurity, data integrity, and regulatory compliance.
• Align product roadmaps with business strategy and long-term objectives, especially within enterprise and Oil & Gas industry contexts.  Champion technology-driven process improvements through cloud, cybersecurity, data governance, and digital transformation initiatives that foster innovation and a culture of continuous improvement.
• Build strong business partnerships to gather, prioritize, and translate requirements into actionable digital product roadmaps aligned with both short-term needs and long-term business strategies. Serve as a bridge between business units and IT delivery, translating complex needs into initiatives, managing expectations, resolving issues, and fostering continuous engagement.
• Oversee budgets, timelines, and vendor relationships to ensure cost-effective and timely delivery of IT services. Make strategic decisions on resource allocation and contract negotiations that align with business priorities and drive transformational outcomes.
• Act as a change agent by driving the adoption of IT solutions through strategic and structured change management programs that prioritize user experience. Provide support for tailored training and documentation to foster connection, build trust, and maximize value realization.

• Develops customer and internal facing product development strategies that focus on user experience across multiple verticals up to an entire portfolio of products.
• Has accountability for leading the development of product roadmaps, prioritizing feature releases, and aligning them with business objectives. Drives cross-functional collaboration to gather insights, prioritize initiatives, and plan releases effectively.
• Works with other teams, ensures team is aligned around similar goals and objectives / cross-team prioritization. Carries out ongoing analysis of product capability themes in order to support product direction
• Engages senior cross functional leaders and proactively addresses and resolves issues, fostering effective communication, and promoting alignment between business and operations teams, UX design, product, engineering, marketing, analytics, and customer support teams, as needed.

• Bachelor's degree in Computer Science, Information Technology, Management Information Systems, Engineering, Business, or other computer-related degree required.
• 7-10 years of diversified IT experience required.
• 3-5 years in a leadership or managerial role.
• Experience working with Industrial Control Systems and Operations Technology in the Oil & Gas or energy vertical
• Agile Product Management, Lean Portfolio Management or similar Agile certifications preferred

• Strategic Outlook - Examines issues, generates ideas, creates future scenarios, and develops plans with a long-term perspective. Ensures short-term goals support long-term strategy and that organizational/functional strategy aligns with and supports MPC’s overall business strategy.
• Business Acumen - Applies knowledge of MPC’s business, industry, and the marketplace to advance the organization’s goals. Makes decisions and recommendations clearly linked to MPC’s strategy.
• Results Driven - Drives operational and process excellence and innovative behavior by empowering others, collaborating, taking appropriate risks, making timely decisions, and holding people accountable for results.
• Authentic Communicator - Expresses ideas and information, both verbally and in writing, clearly and credibly. Listens to understand and fosters constructive dialogue.
• Continuous Improvement Mindset - Identifies and leads opportunities for continuous improvement and value creation, both incremental and large-scale.
• Energizing the Organization - Creates a purposeful, engaged, optimistic workforce.
• Ongoing Learning & Self-Development - Regularly determines new areas for learning and acquires strategies and best practices for gaining/improving knowledge, behaviors, and skills.
• Selecting and Developing People - Recognizes and selects high caliber talent, accurately assesses abilities and potential, coaches to develop capabilities and builds high- performing teams.