Business Operations Engineer

Blumira is the security operations platform built for growing teams and partners supporting them, integrating comprehensive visibility, tools, and expert guidance to give IT and security teams peace of mind from knowing they never have to go it alone. Every business needs strong security and deserves tools built for them, not just the largest enterprises. In helping them, we help their customers, and, overall, make the Internet a safer place.
Our team is passionate about putting resilience in reach for every organization and team, keeping the business running smoothly and helping teams build their own expertise through daily security practice. To realize our vision, we're looking for inquisitive and driven teammates, like you! Be part of a friendly and supportive team that embraces who you are and offers you the opportunity to help build and scale the Ann Arbor tech security scene and to learn and grow with experienced SaaS security leaders. You will have the ability to make a big impact in the initial build of Blumira’s Operations organization and take Blumira to the next level!

We are seeking a versatile Business Operations Engineer to join our team and drive operational excellence across multiple business functions. This role requires a technical problem-solver who can bridge the gap between business needs and technical solutions, working on diverse projects from marketing analytics tools to cross-platform data integration and reporting.

• Design, build, and maintain tools, such as our Domain Security Assessment and ROI calculator
• Integrate data flows across our technical stack to ensure seamless information sharing
• Develop automated solutions to streamline business processes
• Create and maintain dashboards and reporting systems for various departments
• Troubleshoot and optimize existing systems and workflows

• Partner with Marketing, Sales, Product, CX, and Engineering teams to understand requirements
• Translate business needs into technical specifications and implementation plans
• Provide technical guidance and support to non-technical stakeholders
• Lead projects that span multiple departments and systems

• Ensure data integrity and consistency across platforms
• Build ETL pipelines and data transformation processes
• Help develop metrics and KPI tracking
• Support data-driven decision making across the organization

• Programming: Proficiency in Python, SQL, and at least one additional language (JavaScript, R, or similar)
• Data Tools: Experience with databases (PostgreSQL, Redis, Firestore), data visualization tools (BigQuery, data studio, Preset, or similar)
• Cloud Platforms: Familiarity with AWS and GCP services
• APIs & Integration: Experience with REST APIs, webhooks, and third-party integration tools (e.g., Tines, Zapier, N8N)
• Version Control: Proficient with Git and collaborative development workflows

• 5+ years of experience in operations, data engineering, or similar technical role in a SaaS company
• Proven track record of building tools and systems that support business operations
• Experience working with a wide variety of business tools (CRMs, support ticketing systems, analytics tools, bug tracking tools)
• Background in cross-functional project management
• Demonstrated experience succeeding in a startup

• Strong analytical and problem-solving abilities
• Excellent communication skills with ability to explain technical concepts to non-technical audiences
• Self-directed with ability to manage multiple projects simultaneously
• Detail-oriented with focus on data accuracy and system reliability

• Knowledge of business intelligence and analytics best practices
• Familiarity with modern data stack tools (dbt, Snowflake, etc.)
• Background in process improvement and operational efficiency
• Experience with infrastructure as code and DevOps practices
• Startup experience

• Competitive compensation and stock equity plan
• Unlimited PTO
• A flexible work environment that supports working from home
• Comprehensive benefits package that includes medical, dental, vision, and life insurance, as well as a company sponsored pre-tax retirement savings program

Salary: $140,000 - $160,000

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.

This position requires prolonged periods of sitting at a desk and working on a computer.

This position may require occasional travel. The frequency and duration of travel will vary depending on business needs.

Blumira is an inclusive employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws.