The Business Operations Analyst will centralize and improve corporate reporting and business intelligence while executing data acquisition for patient data initiatives. Responsibilities include metric compilation, dashboard design, and data analysis across multiple teams.
About Profound Research
Profound Research partners with community physicians to offer clinical trials as a therapeutic option for their patients. We handle all infrastructure, regulatory compliance, and administrative operations so physicians can focus on patient care. Our model gives patients access to the newest therapies while maintaining the trusted patient-physician relationship.
Our Mission: Improving Lives by Providing Advanced Therapeutic Options
Our Vision: Creating the Absolute Best Patient-Physician Experience in Clinical Research
Our Values:
Compassion:
We prioritize the patient-physician relationship, ensuring every interaction is service-oriented and patient-centered.
Urgency:
We work hard and practice selflessness, acting swiftly and decisively to meet the needs of our patients, partners, and colleagues.
Solution Orientation:
We embrace challenges with a positive mindset, communicate directly, and identify and implement effective solutions with efficiency.
Excellence:
We insist on excellence, holding ourselves accountable and empowering each other to deliver best-in-class service while maintaining the highest ethical and scientific standards.
Why this Role Exists
Reporting to the Chief of Staff/VP, Corporate Strategy (in close partnership with the VP, Finance), the Business Operations Analyst will be responsible for centralizing, streamlining, and scaling corporate reporting and business intelligence as well as executing data acquisition support for patient and practice data initiatives at Profound. This role will initially own hands-on metric compilation and executive reporting, then progressively design automations, dashboards, and interim tooling that reduce manual effort and improve data reliability across the organization.
Some examples include: gathering patient data from partner practices for better insight on trial upsides, compiling and normalizing large sets of data across the network, and working with different divisions to set and track metrics to measure success.
The ideal candidate is an analytical thinker that is willing to start at point A, know they need to get to point B, and find the best way to do so without a step-by-step map – someone who can look at the data and details in a situation and turn them into usable insights for verticals across the company.
Responsibilities
· Own the collection, validation, and reporting of key business metrics across Patient Recruiting, Operations, Finance, and Commercial teams.
· Produce weekly, monthly, and as needed executive-level reporting for the Executive Leadership Team.
· Identify high-effort, repeatable reporting processes and design interim automations (Excel models, SQL queries, BI dashboards, lightweight workflows).
· Build and maintain dashboards using Power BI, Tableau, or Looker Studio.
· Partner with technical and operational stakeholders to improve data flows and reporting reliability.
· Own EMR data extraction processes for practices in the network – both Profound owned extraction as well as working with 3rd party vendors who will be performing extraction and aggregation.
· Help manage and maintain Profound’s data assets.
· Transform conceptual user business and user data needs into clear, functional company requirements and tools – including assisting in the buildout of analytics dashboards.
· Work with the Commercial feasibility team on Sponsor study feasibility questionnaires.
· Attend project calls, respond to customer questions, demands, and needs.
· Support ad hoc analyses, cross-functional requests, and special projects as needed.
Requirements
· Bachelor’s degree in Math, Statistics, Computer Science, Analytics or another relevant field.
· Ability to manipulate large, complex data sets using a variety of software applications, including the use of relational databases – applications include SQL, SAS, R, Looker, Sigma, Python, or other large data analytics and scripting tools.
· In-depth, expert knowledge of Microsoft Excel.
· Self-motivated with great attention to detail.
· Resourceful with the ability to work independently on projects.
Preferred Qualifications
· At least 2 years of experience in an analyst, business intelligence, or research role.
· Experience producing materials for Executive or C-Suite audiences using conclusions derived from data analysis.
· Experience in the Clinical Research or Healthcare sector.
· Understanding of data warehouse or ETL processes, especially with the ability to do some of the transformations or normalizations.
· Experience in a high-growth or startup environment.
Travel Requirements
· Minimal as needed, not expected to exceed 15%
Physical Requirements
· This role is primarily performed in a remote/office environment and requires prolonged periods of sitting or standing at a desk, working on a computer, and participating in virtual meetings
· Requires the ability to communicate clearly in verbal and written forms and to read and interpret detailed materials
· Occasional travel to company sites, meetings, or partner locations may be required, including the ability to navigate office/clinical environments and transport typical work materials
· Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role
Physical Requirements & Work Environment
This role is primarily performed in a remote/office environment and requires prolonged periods of sitting or standing at a desk, working on a computer, and participating in virtual meetings
Requires the ability to communicate clearly in verbal and written forms and to read and interpret detailed materials
Minimal travel to company sites, meetings, or partner locations may be required, including the ability to navigate office/clinical environments and transport typical work materials
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role
Why Join Profound Research?
Meaningful Impact:
Every role at Profound contributes to advancing medical knowledge and expanding therapeutic options for patients – the work we do here matters.
Professional Growth:
We invest in our people through comprehensive training, certification support, and ongoing education to help you grow in your role and your career.
Leadership & Advancement:
Profound is a place where initiative is recognized. We actively support internal growth and create pathways for people to take on greater responsibility over time.
Collaborative Culture:
You’ll work alongside a team of dedicated professionals who are passionate about clinical research and committed to doing it well.
Full Benefits Package:
Competitive compensation, health insurance, PTO, retirement plan, and professional development support.
Top Skills
Looker
Excel
Power BI
Python
R
SAS
Sigma
SQL
Tableau
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