Business Operations Analyst

TL;DR

Fast-growing measurement company looking for a driven, resourceful, and intellectually curious Business Operations Analyst to join our fast-growing team. This role is ideal for someone who thrives in ambiguity, takes initiative, and loves turning data into decisions.

Who we are

Adelaide is the leader in one of the fastest-growing areas of digital advertising: attention metrics. 

Since 2020, we’ve been a trusted measurement partner for 40% of Fortune 50 companies. They rely on our metric, AU, to maximize the effectiveness of media spend. AU is “the attention economy's most widely recognized metric,” according to Adweek, and we swept the measurement category in the 2024 Adexchanger awards.

Our business is growing rapidly—we’ve doubled revenue in just 18 months and grew our team by 45% last year. Earlier this year, in partnership with The New York Times, we launched Adelaide for Publishers, the next step in our vision to create a more fair and equitable marketplace for media.

Adelaide is backed by prominent investors such as Human Ventures (Joe Marchese), Aperiam Ventures (Joe Zawadzki & Eric Franchi), WGI (Jonah Goodhart), and Irwin Gotlieb.

While we have an office in NYC, we’re very remote-friendly and support flexible work arrangements. 

How we operate

We are a team of action-oriented doers; management rolls up their sleeves to contribute daily. Our culture is rooted in curiosity and loosely held but rigorously vetted opinions; everyone is encouraged to contribute to planning and strategy.

Position Overview

This position reports directly to the Vice President of Operations and collaborates across Finance, Sales, Marketing, Legal, and HR — helping Adelaide scale with rigor and creativity. We’re looking for someone who isn’t afraid to roll up their sleeves, build from scratch, and own outcomes. The right candidate will grow into a trusted operator who has meaningful agency over the systems and processes that keep Adelaide running.

We’re seeking a candidate with 3-5 years of experience in a similar role.

This is a fully remote position within the United States, with opportunities to connect with colleagues at our New York office. You must be willing to work Eastern Time hours.

What you'll learn

An important part of our culture is continuing education and the sharing of ideas. We offer: 

• A large network of investors and advisors for you to access that will help your team succeed
• Mentorship from executives with decades of experience in adtech and media
• Regular internal knowledge-sharing sessions
• Education budget to accelerate your team’s development

Specifically, in this role, you will learn:

• How to scale an early-stage company by designing and optimizing processes across sales, finance, and operations
• How to connect and interpret business data using tools like HubSpot, Looker, and financial dashboards
• How to architect, automate, and manage a CRM to align revenue, marketing, and operational goals
• How to think strategically and financially by supporting budgeting, forecasting, and operational modeling
• How to operate cross-functionally and take full ownership of projects from concept to completion

Core Responsibilities

• Manage all aspects of Hubspot, including setup, permissioning, maintenance, and reporting
• Create and validate reports to ensure data accuracy across earned revenue and projections
• Facilitate projects to ensure accountability and meet deliverables, both short and long term
• Develop dashboards for business visibility (Hubspot and Google Sheets/Excel)
• Conduct data analysis, ad hoc and quarterly review
• Continuously optimize processes for data collection and automation
• Collaborate on Finance, Legal, and HR projects as needed

What you'll bring

• Bachelor's Degree in Business Administration, Economics, Finance, or Accounting
• Thorough knowledge of Hubspot CRM
• Proficiency with Microsoft Office and Google Suite
• Strong problem-solving skills and self-motivation
• Startup and team expansion experience
• 3-4 years in a similar role
• Strong communication skills and integrity

What will set you apart

• Knowledge about or experience in the advertising technology industry
• Experience with LLMs

Benefits 

• Medical, dental, and vision insurance
• Paid time off
• Parental leave
• Wellness & Development Stipend
• Holiday break
• Volunteer time off

• Competitive salary
• Performance-based quarterly bonus
• Stock options
• 401k Retirement Plan

• Remote-first environment
• New York office
• Access to WeWork spaces available

Equal Employment Opportunity (EEO) Statement

Adelaide is proud to be an Equal Opportunity Employer, committed to fostering a diverse, equitable, and inclusive workplace where all employees can thrive. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected status.

Our commitment to equal opportunity employment extends beyond basic compliance to encompass the active cultivation of a workplace that values different perspectives, backgrounds, and experiences.