Business Development Representative

At Rootly, we are a mission to be the go-to way companies respond when things go wrong, helping every organization be more reliable. We do this by building an industry leading incident management platform that allows companies around the world consistently and quickly resolve incidents. We are not simply transforming an industry, we are carving an entirely new +$B segment ourselves and need incredible talent to achieve this ambitious goal together.

Customers love Rootly. Some of the fastest growing companies around the world such as NVIDIA, Figma, Canva, Tripadvisor, Squarespace and more rely on Rootly to power their critical incident management process. They obsess over our delightful enterprise-ready platform and unique partnership model. See why our customers have reviewed us 5 stars on G2.

Investors love Rootly. We are backed by some of the most respected funds in the world from Y Combinator to operators like the CTO of Dropbox and GitHub. We'd be happy to disclose our entire funding and profitability picture live during the interview. As a culture we relentlessly put transparency first. We conduct monthly financial reviews as a team so everyone has a pulse on the health of the business and publish what we are building in our weekly changelog.

You will be responsible for generating qualified leads and initiating the sales process. You will work closely with the sales and marketing teams to identify target markets, reach out to potential customers, and nurture relationships to drive revenue growth. Your primary focus will be on outbound prospecting, qualifying leads, and scheduling meetings for the sales team.

1. Prospecting and Lead Generation:

   • Conduct thorough market research to identify potential customers within target industries and segments.
   • Utilize various sources, including online platforms, industry databases, and social media, to identify and engage with prospects.
   • Cold call, email, and use other communication channels to initiate contact with potential customers.
   • Qualify leads based on predefined criteria and gather relevant information to assess their potential as prospects.

2. Relationship Building:

   • Establish rapport and build strong relationships with key decision-makers and influencers within target organizations.
   • Understand the needs, pain points, and objectives of potential customers to tailor the sales approach accordingly.
   • Effectively communicate the value proposition of our products or services to potential clients.
   • Conduct engaging and informative product demonstrations or presentations when necessary.

3. Sales Support and Collaboration:

   • Collaborate closely with the sales team to ensure a seamless handoff of qualified leads.
   • Provide detailed and accurate lead information, including prospect details, requirements, and communication history, to the sales team.
   • Continuously update and maintain customer relationship management (CRM) software with accurate and up-to-date information.

• Bachelor's degree in business, marketing, or a related field (or equivalent experience).
• Proven experience in a similar business development or sales role, preferably within the technology industry.
• Strong communication and interpersonal skills, with the ability to build rapport and effectively engage with diverse audiences.
• Excellent phone etiquette and active listening skills.
• Self-motivated and results-oriented, with a drive to exceed targets and achieve sales goals.
• Ability to work independently, prioritize tasks, and manage time effectively.
• Familiarity with CRM software and other sales enablement tools. I.E. Salesforce, Salesloft, Lusha, etc
• Knowledge of the technology industry and emerging trends is a plus.

• Comprehensive medical, dental, and vision
• 3 weeks vacation + unlimited sick/mental health days + company-wide shutdown EOY
• M2 MacBook Pro of choice
• $1,000 for health and wellness
• $1,000 for home office
• $1,000 for visiting a teammate located in a different geography
• WeWork membership
• Weekly happy hour on Friday
• Learning and advancement budget at your discretion
• Annual retreat - at least once a year we gather together in person 🏝️
• Ground floor opportunity to be an early member of a fast growing venture-backed startup

Rootly is an equal opportunity employer. We aim to create an environment where every team member at Rootly feels like they belong so they can have a greater impact on our business and customers. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.