Business Development Operations Associate (Contract)

NerdWallet Small Business is the go-to financial resource for small businesses. We’re here to help entrepreneurs achieve their financial goals and grow businesses as big as their aspirations.

As a catalyst for smart financial decisions, our combination of proprietary technology and financial expertise provides business owners with tailored solutions based on their unique needs and eligibility—helping them prosper, create more jobs, and, ultimately, grow the economy.

NerdWallet Small Business is seeking a detail-oriented, process-driven Business Development Operations Associate (Contract) to support our Business Development team across Small Business product verticals. This role is ideal for someone who thrives in operational ownership, enjoys cross-functional collaboration, storytelling with data, and takes pride in building efficient, scalable processes.

Reporting to the Business Development Products Lead for Small Business, you will manage processes, operations, and partner-facing workflows that keep the business running smoothly. You’ll have a key impact on building, scaling, and optimizing our BD processes.

You’ll work closely with BD partnership managers, editorial, compliance, and analytics teams, and act as a dependable operational owner for several business-critical workflows.

• Own and manage critical business development operations that support our partner ecosystem and internal teams

• Maintain and analyze weekly and monthly performance data, dashboards, and internal/external reporting

• Serve as a primary operational contact for ~100 partners, triaging and responding to requests related to pricing, product updates, editorial changes, growth inquiries, and compliance adjustments

• Lead the monthly production of rankings and placements across credit card, banking, lending, and software products

• Identify trends, anomalies, and data quality issues, acting as an internal subject matter expert

• Support partner onboarding and contract workflows, including documentation collection and internal approvals

• Build, improve, and scale templates and processes to increase efficiency and consistency

• 2+ years of experience in business development operations, operations/process improvement, or project management

• Strong analytical skills with experience working in dashboards, reporting, and performance data

• Highly organized with exceptional attention to detail and follow-through

• Self-directed and proactive, with the ability to drive initiatives to completion

• Comfortable coordinating across multiple teams with competing priorities

• Clear, thoughtful communicator who builds strong cross-functional relationships

• Creative and resourceful problem solver who enjoys working through ambiguity

• Entrepreneurial mindset with a desire to continuously improve how things work

• Proficient in tools such as Jira, Confluence, Looker/Tableau, and MS Office

• Experience in financial services, fintech, or small business software is a plus

• Pay Transparency: NerdWallet can pay $40/hr for this role

• This role will be remote (based in the U.S. or Canada)

• This is a 6-month contract, W-2 opportunity

• Monday–Friday availability required; 30–40 hours per week, dependent on business need. Standard working hours are 9:00 AM–5:00 PM PST

If you are based in California, we encourage you to read this important information for California residents linked here.

NerdWallet is committed to pursuing and hiring a diverse workforce and is proud to be an equal opportunity employer. We prohibit discrimination and harassment on the basis of any characteristic protected by applicable federal, state, or local law, so all qualified applicants will receive consideration for employment. 

NerdWallet participates in the Department of Homeland Security U.S. Citizenship and Immigration Services E-Verify program for all US locations. For more information, please see:

1. E-Verify Participation Poster (English+Spanish/Español)

2. Right to Work Poster (English) / (Spanish/Español)

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