Business Development Manager

Root was founded on the belief that car insurance is broken, and we set out to change it. We’re harnessing the power of technology to revolutionize this archaic, complicated industry. Using machine learning and mobile telematic platforms, we’ve built one of the most innovative insurtech companies in the world.

The Opportunity

As Root continues to scale its Independent Agent channel, we are seeking a Business Development Manager to lead and develop a high-performing team of Business Development Representatives (BDRs). This leader will be responsible for driving agency acquisition through their team, optimizing agency onboarding processes, and elevating the engagement of Root’s agency base. You will play a pivotal role in shaping strategy, coaching talent, and partnering cross-functionally to accelerate growth in the agency channel.

Salary Range:  $104,900 - $131,200 (Eligible for Competitive Bonus & Equity Offering)
Root is a “work where it works best” company. Meaning we will support you working in whatever location that works best for you across the US. We will continue to have our headquarters in Columbus, Ohio.

How You Will Make an Impact

• Lead, coach, and develop a team of Business Development Representatives responsible for agency outreach, appointment setting, and onboarding
• Establish team goals, performance metrics, and accountability standards aligned with company growth objectives
• Oversee outbound agency acquisition strategies, including call campaigns and market targeting
• Ensure a seamless and efficient onboarding experience for newly appointed agencies
• Partner with Business Development, Sales, Product, and Analytics teams to refine go-to-market strategies and improve conversion rates
• Monitor team performance, analyze key metrics, and identify opportunities to improve productivity and outcomes
• Drive consistency in messaging, training delivery, and agency engagement practices across the team
• Support the execution of agency training programs and business reviews led by the team
• Act as an escalation point for complex agency relationships and operational challenges
• Gather and synthesize market and agent feedback to inform product, underwriting, and experience improvements
• Develop and implement scalable processes, playbooks, and best practices for agency acquisition and onboarding
• Leverage data and insights to optimize territory planning, outreach strategies, and partner performance
• Foster a culture of accountability, collaboration, and continuous improvement

What You Will Need to Succeed

• 5+ years of experience in insurance, agency distribution, or business development, with prior people leadership experience preferred
• Strong understanding of independent agency ecosystems and insurance product distribution
• Proven ability to lead outbound sales or business development teams and drive measurable results
• Experience building, coaching, and developing high-performing teams
• Data-driven mindset with the ability to translate insights into action
• Strong cross-functional collaboration skills in a matrixed environment
• Excellent communication and leadership presence
• Ability to balance strategic thinking with hands-on execution
• High level of professionalism, adaptability, and sound judgment
• Strong organizational skills and attention to detail
• A proactive, solution-oriented mindset with a focus on achieving results

As part of Root's interview process, we kindly ask that all candidates be on camera for virtual interviews. This helps us create a more personal and engaging experience for both you and our interviewers. Being on camera is a standard requirement for our process and part of how we assess fit and communication style, so we do require it to move forward with any applicant's candidacy. If you have any concerns, feel free to let us know once you are contacted. We’re happy to talk it through.

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Consistent with the Americans with Disabilities Act (ADA) and the Civil Rights Act of 1964, it is the policy of Root to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for Root. The policy regarding requests for reasonable accommodation applies to all aspects of the hiring process. If reasonable accommodation is needed, please contact [email protected].