Business Development Manager – West Coast

Fresh Clinics empowers nurses and doctors to run thriving, compliant, and modern healthcare practices through our native iOS App, medical oversight, and human support behind them.

We're Australian founded, and in 7 years grown to 170+ Freshie's and support +2000 clinicians across Australia, and now scaling fast in the USA; all whilst staying true to what matters most: building safe, sustainable hybrid healthcare.

We're proud finalists in Deloitte’s Tech Fast 50 three years in a row and our culture is as bold as our mission: We work smart, hustle hard, stay humble, and lead with kindness.

If you’re looking for a workplace that celebrates our people, drives real-world impact, and champions innovation - welcome home.

The US West Coast is wide open, and we need someone who wants to own it, not just cover it.

Fresh Clinics is scaling fast in the US. This is a ground-floor sales role with real territory ownership from day one. You'll be the face of Fresh across California, Arizona, and Washington, building a book of business from scratch and introducing a genuinely differentiated model to clinics that have never seen anything like it.

If you're a hunter who thrives without a big budget or a warm inbound queue, and you want to do work that actually changes how healthcare is delivered, this is your seat.

• Build your territory from the ground up. Own the West Coast (California, Arizona, and Washington from day one), mapping the market, identifying clinic targets, and creating a pipeline with no handholding required.
• Hunt and close. Source and sign new clinic partners through outbound prospecting, discovery calls, and consultative selling; this is a new business role, not account management.
• Sell a real solution. Communicate the full value of Fresh, from our iOS platform and compliance support to our healthcare services model, in a way that resonates with independent clinic owners and practitioners.
• Run a disciplined sales process. Manage your pipeline with rigor: stay on top of activity in HubSpot, track your metrics, and use data to sharpen your approach week over week.
• Represent Fresh in the field. Show up as a trusted advisor to clinic owners, building relationships that go beyond the transaction and creating long-term value for both sides.
• Collaborate cross-functionally. Work closely with marketing, onboarding, and compliance teams to make sure every new clinic has a seamless experience from first conversation to go-live.

• 4+ years of outbound, new business sales experience with a demonstrated track record of building pipeline from scratch and closing — not managing existing accounts.
• Proven hunting ability. You've consistently hit targets in roles where you owned the full sales cycle: prospecting, discovery, objection handling, and close.
• Healthcare or health-adjacent sales experience. You understand clinical environments, speak the language, and know how to build trust with healthcare professionals. Candidates from large aesthetic suppliers (Galderma, Revance, etc.) are unlikely to be the right fit — this role requires field hustle and scrappiness, not a big-budget playbook.
• West Coast-based, available in Pacific Time. You'll own California, Arizona, and Washington from day one. This is non-negotiable.

• Skincare or aesthetics industry experience. Bonus if you've sold into clinics or medspas — you'll ramp faster and already know the landscape.
• Experience selling into small, independent businesses. If you've navigated scrappy, owner-operated environments where you had to earn trust and explain a new concept, that translates directly.
• Familiarity with HubSpot or a comparable CRM. We run a data-informed sales motion and you'll move faster if you're already fluent.

• Ground-floor US expansion - you won't be the 10th BDM in a mature territory. You'll be building something.
• Award-winning company - Deloitte Tech Fast 50 finalist three years running. We're not just growing; we're recognized for it.
• Real ownership - your territory, your pipeline, your wins. We trust our people to perform and give them the autonomy to do it.
• A product that sells itself - clinics love what Fresh does. Your job is to get in front of the right people.
• A culture that means it - Be Kind. Stay Humble. Work Smart. Hustle Hard. These aren't words on a wall; they're how we actually work.

Flexible Work

• Remote-first culture with flexible work arrangements
• Work-from-anywhere travel policy
• Returning to work support for parents

Look after yourself

• Wellness Days: Quarterly days off to help you re-set and re-charge
• Fresh Minds: Our global, proactive approach to mental health (EAP) with unlimited therapy available
• Staff treatments & skincare perks (we’re Fresh Clinics, after all)
• Discounted healthcare & women's health programs

Parental Support

• 14 weeks paid primary carer, 6 weeks secondary carer
• Support for every stage of your parenting journey including Ask Yawn access

Feel good about your future

• Superannuation salary packaging
• Freshie tech-at-home voucher
• 401k plan (US only)

🔗 Discover more here

Apply now and tell us why you could be our next Freshie.

Your Perspective Matters

At Fresh, we believe that a diverse team is an innovative team. We are focused on creating an inclusive environment where people from all backgrounds, identities, and experiences feel they belong and can thrive.

We strongly encourage you to apply, even if your past experience doesn’t perfectly align with every qualification listed. Your unique skills and passion could be just what we’re looking for, for this role or another.

About this document
This position description outlines the key responsibilities and requirements of the role at the date of issue. It is not intended to be exhaustive. As a growing business, Fresh Clinics may vary the duties, focus and structure of this role from time to time to meet changing operational needs, provided any changes are reasonable and consistent with the employee's skills, experience and level. This document does not form part of the employee's contract of employment.