Business Controls Officer (Pulte Mortgage)

Providing lending services to help our customers achieve their dream of homeownership.

At Pulte Mortgage, we’re more than a lender—we’re a team driven by purpose. Since 1972, we’ve helped over 700,000 families finance their dream homes through innovative lending solutions and a commitment to doing the right thing. As a wholly owned subsidiary of PulteGroup, we offer a people-first culture rooted in collaboration, integrity, and daily positivity. Join us in Denver, CO, and be part of a company recognized by Fortune and Great Place to Work for building meaningful careers, supporting community impact, and creating a workplace where you can thrive.

Apply now and discover a career where your contributions are valued, your growth is supported, and your work makes a lasting impact.

This position is hybrid requiring 3 days per week in office.

This position will be filled in either Denver, Colorado OR Coppell, Texas.

Job Summary

The Business Controls Officer will be instrumental in supporting the business controls function within Pulte Financial Services. This role focuses on assisting with the implementation of control processes and contributing to the overall maintenance of a robust controls framework in line with organizational risk appetite and objectives.

Primary Job Responsibilities

• Support the execution of Business Controls functions under the guidance of senior control officers and management.

• Assist with control testing, identifying gaps, and follow-up on action plans.

• Independently lead Control Breaks assessments with Business Stakeholders to identify the root cause, risk impacts, remediation steps, and control enhancement.

• Help in the documentation and reporting of control breaks and mitigation efforts.

• Ensure action plan tasks are appropriately assigned (by function), ensure that completed action plan steps are verified by checking evidence of completion against expected results. Guide process participants in process by correcting any insufficient or invalid evidence of completion submissions.

• Lead Risk and Control Self-Assessments workshops. Including process flow mapping, identifying risks and controls, recommending appropriate controls, and report on risk exposure through RCSA assessments.

• Work collaboratively with business function leaders to align controls with business objectives.

• Participate in the development and delivery of training programs to enhance controls understanding.

• Support compliance and audit activities by providing necessary data and assistance.

• Maintain awareness of regulatory changes and help in adapting control processes accordingly.

Scope

• Decision Impact: Individual

• Department Responsibility: None

• Budgetary Responsibility: No

• Direct Reports: No

• Indirect Reports: No

• Physical Requirements: n/a

Required Education/Experience

• High School diploma or equivalent education required.

• Bachelors degree preferred.

Required Knowledge/Skillsets

• One of the following:

  o   Minimum of 3 years' experience in one or more: mortgage, title or insurance production functions with an understanding of the regulatory and policy requirements with demonstrated history of effective execution, preferably in a supervisory capacity.

  o   1-2 years' experience in a business controls function in a money center bank.

• Strong communication skills and detail-oriented mindset.

• Proficiency in office software and an inclination towards learning data analytics tools.

Colorado Compensation Only

• Pay Range - $91,600 to $120,000 per year dependent upon experience.

• This position is also eligible for an annual bonus based on the successful completion of defined performance objectives.

In addition to up to 9 paid company holidays per year, employees are eligible for up to 6 days of sick pay. Moreover, eligible employees with less than 10 years of service can accrue up to 17 PTO days per year (and up to 22 PTO days per year upon 10 or more years of service). Employees are eligible to participate in the Company’s 401(k) Plan. Employees (and their eligible dependents) are eligible for medical, dental, and vision insurance coverage. Employees are covered by company-paid disability, basic life insurance and parental leave. Voluntary insurance coverage options, including critical illness, accident, and hospital indemnity, are also available. In addition, the Company offers an Employee Assistance Program and tuition reimbursement (as applicable). Employees may also be eligible for state required benefits such as paid family and medical leave insurance and/or paid sick time as applicable.

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PulteGroup, Inc. and its affiliates do not accept unsolicited resumes from individual recruiters or third party recruiting agencies (collectively, “Recruiters”) in response to job postings. If Recruiters nevertheless submit one or more unsolicited resumes to any employee at PulteGroup, Inc. or its affiliates without a valid written agreement in place for this position, it will be deemed the sole property of PulteGroup, Inc. and its affiliates. No fee will be owing or paid to Recruiters who submit unsolicited candidates, in the event the candidate is hired by PulteGroup, Inc. or its affiliates as a result of the referral, without a written agreement between PulteGroup, Inc. and through any means other than via our Applicant Tracking System.