Business Continuity Advisor

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What We'll Bring:

At TransUnion, we strive to build an environment where our associates are in the driver’s seat of their professional development, while having access to help along the way. We encourage everyone to pursue passions and take ownership of their careers. With the support of colleagues and mentors, our associates are given the tools needed to get where they want to go.
Regardless of job titles, our associates have the opportunity to learn new things and be a leader every day.

What You'll Bring:

• 7 years of progressive experience in business continuity

• Knowledge of business resilience, regulatory requirements and industry best practices.

• Proven experience in risk assessments, recovery strategy development, and continuity testing.

• Demonstrated ability to build strong cross-functional relationships.

• Strong analytical and problem-solving skills, including troubleshooting program technologies and user support.

• Highly organized, proactive, and results-oriented, with the ability to manage multiple priorities.

• Ability and willingness to travel domestically and internationally up to 10% of the time.

• Willingness to respond to incidents outside of standard working hours as needed.

Preferred Skills:

• Professional certifications such as Certified Business Continuity Professional (CBCP) or Member of the Business Continuity Institute (MBCI).

• Hands-on experience with business continuity and/or crisis management software platforms.

• Background in corporate environments, with an understanding of organizational dynamics.

• Multilingual proficiency to support global crisis coordination and communication.

• Familiarity with data governance, data quality, and data management best practices.

• Understanding of credit reporting agency operations, systems, and product offerings.

Impact You'll Make:

We are seeking a proactive and detail-oriented Business Resilience Advisor to develop, execute, and enhance our Business Resilience strategies—including business continuity, crisis management, and data issue response. This role is essential to ensuring the organization’s ability to sustain critical operations during and after disruptive events, while safeguarding our people, assets, reputation, and overall performance.

As a key member of the Enterprise Compliance – Program Management Office, and reporting to the Senior Manager of Business Resilience, this role serves as a subject matter expert and trusted advisor to business units across multiple regions. The Advisor will support teams in building operational readiness through resilient business practices and strategic risk mitigation.

Core responsibilities include designing and implementing key components of the Business Resilience program, supporting risk identification, developing and testing contingency plans, and leading coordinated response and recovery efforts during incidents.

Business Continuity Management

• Support the continued growth and maturity of the enterprise-wide Business Continuity Management (BCM) program.

• Coordinate BCM activities across business units to ensure alignment and consistency.

• Ensure the organization regularly updates Business Impact Analyses (BIAs) and risk assessments to identify critical business functions, dependencies, and potential vulnerabilities.

• Develop, document, and maintain business continuity plans in accordance with regulatory requirements and industry best practices.

• Facilitate testing of business resilience plans, ensuring recovery gaps are identified and addressed.

• Develop and deliver training and awareness programs to promote organizational preparedness.

• Monitor and evaluate the effectiveness of continuity plans, incorporating lessons learned and driving continuous improvement.

Crisis Management & Response

• Develop and maintain crisis management frameworks integrated with business continuity strategies.

• Lead cross-functional coordination during crisis events, involving Legal, HR, IT, Communications, and Operations.

• Serve as the primary liaison for internal stakeholders during crises, ensuring timely and accurate communication.

• Conduct post-incident reviews to assess response effectiveness and update plans accordingly.

• Design and lead assessment scenarios to evaluate crisis response capabilities.

• Prepare detailed reports and briefings for executive leadership and regulatory bodies.

Strategic Resilience Initiatives

• Drive the implementation of advanced business resilience initiatives across the enterprise.

• Leverage technology and automation to enhance program efficiency, reporting, and compliance.

• Collaborate with software vendors to support resilience tool enhancements, implementations and/or maintenance.

• Advise business units on resilience policies, standards, and procedures in alignment with strategic initiatives.

Governance, Reporting & Stakeholder Engagement

• Track and report key performance indicators (KPIs) and metrics to governance boards and senior leadership.

• Develop and deliver clear, persuasive communications to support program objectives.

• Engage with internal and external stakeholders to ensure alignment and support for resilience efforts.

Continuous Improvement

• Stay informed on emerging trends, technologies, and best practices in business continuity and crisis management.

• Mentor junior team members and contribute to a collaborative, high-performing team culture.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, Fair Chance Initiative for Hiring Ordinance, and the California Fair Chance Act.

Adherence to Company policies, sound judgment and trustworthiness, working safely, communicating respectfully, and safeguarding business operations, confidential and proprietary information, and the Company’s reputation are also essential expectations of this position.

This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

Benefits:

TransUnion provides flexible benefits including flexible time off for exempt associates, paid time off for non-exempt associates, up to 12 paid holidays per year, health benefits (including medical, dental, and vision plan options and health spending accounts), mental health support, disability benefits, up to 12 weeks of paid parental leave, adoption assistance, fertility planning coverage, legal benefits, long-term care insurance, commuter benefits, tuition reimbursement, charity gift matching, employee stock purchase plan, 401(k) retirement savings with employer match, and access to TransUnion’s Employee Resource Groups. Spousal, domestic partner, and other eligible dependent coverage is available on select health and welfare plans.

We are committed to being a place where diversity is not only present, it is embraced. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, genetic information, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law.

Pay Scale Information :

The U.S. base salary range for this position is $112,500.00 - $187,500 annually. *The salary range for this position reflects a reasonable estimate of the range of compensation for this job. At TransUnion, actual compensation is based on careful consideration of additional factors such as (but not limited to) an individual’s education, training, work experience, job-related skill set, location, and industry knowledge, as well as the scope and responsibilities of the position and market considerations.

Regular, fulltime non-sales positions may be eligible to participate in TransUnion’s annual bonus plan. Certain positions may be also eligible for long-term incentives and other payments based on applicable company guidance and plan documents.

 

TransUnion's Internal Job Title:

Advisor, Business Continuity