Business Applications Administrator

About Us

At Cast & Crew, we’ve empowered creativity and supported the global entertainment industry for decades. Together with our family of brands - Backstage, CAPS, Checks & Balances, Final Draft, Media Services, Sargent-Disc, and The TEAM Companies – we operate as a combined entertainment technology and services provider offering industry standard screenwriting accounting software, digital payroll products, data & reporting, and a host of creative tools.  The industry continues to move faster than ever, and the need for our expertise, our technology, and our people has never been greater.  We are a production’s best ally every step of the way. #OneCastOneCrew

Position Overview
The IT Business Applications Administrator is responsible for managing, optimizing, and supporting the organization’s core business systems and applications. This role partners closely with cross-functional teams to ensure systems run efficiently, securely, and align with business needs. The ideal candidate has strong technical abilities, experience with enterprise SaaS platforms, and a proactive approach to system improvements and automation.

Key Responsibilities

System Administration & Support

• Administer, configure, and maintain business applications and systems such as IT Systems and AI tools , SaaS Platforms, HRIS, ITSM, and financial systems.

• Provide Tier 2/Tier 3 support for system issues, ensuring timely resolution and minimal downtime.

• Manage user provisioning, permissions, access controls, and security configurations.

System Engineering & Enhancements

• Implement system upgrades, patches, and integrations across business platforms.

• Analyze business needs and design technical solutions that streamline workflows and improve efficiency.

• Build, test, and deploy enhancements, customizations, and automation using APIs, low-code/no-code tools, or scripts.

Data Management

• Ensure data quality, integrity, and compliance across systems and integrations.

• Create and maintain dashboards, workflows, and reporting solutions for business stakeholders.

• Support data migrations, imports/exports, and cross-system synchronization.

Project & Stakeholder Management

• Collaborate with business teams to understand requirements and translate them into technical solutions.

• Lead small to medium-size projects related to system implementation, optimization, or consolidation.

• Document processes, system configurations, and operational procedures.

Security & Compliance

• Maintain system security standards, policies, and audit requirements.

• Assist in compliance efforts (SOC 2, GDPR, etc.) as they relate to business applications.

• Monitor systems for vulnerabilities and recommend improvements.

Qualifications

Required

• Bachelor's degree in information systems, Computer Science,  or equivalent experience.

• Experience administering and supporting enterprise business systems.

• Strong understanding of SaaS platforms, integrations, SSO/SAML, AI tools and identity management.

• Experience with workflow automation tools (e.g., Zapier, Workato, Power Automate, or similar).

• Proficiency with SQL, APIs, or scripting languages (Python, PowerShell, etc.) is a plus.

• Excellent problem-solving, communication, and documentation skills.

Preferred

• Experience with AI tools, API, Scripting, Python, SSO-OKTA, ERP, CRM (Salesforce, HubSpot), Workday, ITSM toolset.

• Background in system implementation or cross-functional project leadership.

• Knowledge of data governance, reporting tools, or BI platforms.

Soft Skills

• Strong attention to detail and organizational skills.

• Ability to partner effectively with technical and non-technical stakeholders.

• Proactive mindset with a focus on process improvement and user experience.

• Ability to manage multiple priorities in a fast-paced environment.

Special Work Conditions    

• Sedentary – Involves sitting most of the time but may involve walking or standing for brief periods of time. Some positions may entail exerting up to 15 lbs. of force occasionally and/or a negligible amount of force to lift, carry, push, or pull.

Benefits 

Cast & Crew provides a comprehensive package of employee benefits including: Medical, Dental, Vision, PTO, health and wellness programs, employee discounts, and more! Note: Cast & Crew benefits are subject to eligibility requirements.

Cast & Crew is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.

CA residents
Your personal information may be collected in connection with certain services provided by Cast & Crew or its affiliated companies.  A summary of your California privacy rights can be found at: https://www.castandcrew.com/privacy-policy/

Compensation is commensurate with various factors including, but not limited to, relevant experience, qualifications, skills, training, licensure, certifications, geographic cost of labor, and other business and organizational needs. Compensation range for candidates in other locations may differ based on the cost of labor in that location. The compensation range for this position is: $80,000.00 - $90,000.00 per year.