The Business Analyst aligns platform integration with core processes, ensuring data flow efficiency across supply chain, finance, and logistics through EDI and ERP systems.
The Business Analyst plays a crucial role in aligning platform integrations with core business processes across supply chain, order management, finance, and logistics. This strategic position acts as a liaison among business stakeholders, technical teams, and trading partners to ensure a smooth, scalable, and efficient flow of data throughout the organization. The ideal candidate possesses a deep understanding of how data supports and enhances end-to-end business operations.
Key Responsibilities
Preferred Skills
Your Qualifications
A few things we have to offer:
Key Responsibilities
- Analyze and document business processes reliant on EDI workflows; identify opportunities for automation and enhancement.
- Translate business requirements into functional specifications for EDI integrations utilizing Cleo Integration Cloud (CIC) and ERP systems.
- Collaborate with cross-functional teams (order management, finance, logistics, customer service) to ensure that integrated process flows align with operational goals.
- Lead business process mapping and gap analysis to ensure internal systems meet external partner requirements.
- Act as the business process expert in integration projects involving ERP systems (SAP, NetSuite, Oracle, Microsoft Dynamics).
- Ensure data integrity and compliance between Cleo-integrated systems and core business applications.
- Monitor, troubleshoot, and continuously improve EDI processes to minimize errors, delays, and manual interventions.
- Maintain comprehensive documentation of business workflows, EDI mappings, partner specifications, and exception handling procedures.
- Collaborate with IT and business leaders to assess the impact of requirement changes on operational workflows and key performance indicators (KPIs).
Preferred Skills
- Cleo Integration Cloud (CIC): Proficient in cockpit monitoring and studio configuration
- Expertise in business process analysis and improvement (order-to-cash, procure-to-pay, logistics operations)
- Proficiency in ERP systems: SAP, NetSuite, Oracle, Infor, Microsoft Dynamics
- Familiarity with EDI standards: X12, EDIFACT
- Experience with API integration flows
- Aptitude for bridging technical and business teams; effectively translating needs and constraints
- Strong problem-solving skills and process bottleneck analysis
- Ability to document processes, create flowcharts, and communicate effectively with stakeholders
Your Qualifications
- Bachelor's Degree (and/or Post Graduate Degree) in Business or a related field.
- 3 to 5+ years of experience as a Business Analyst or Integration Analyst with a focus on business processes and EDI.
A few things we have to offer:
- Compensation $100,000 to $130,000 annually
- Great Healthcare + Dental + Vision
- Flexible PTO
- Culture of support, encouraging Life-Work balance
- 401k match
- FSA and HSA options
- Employee Assistance Program
- Paid Parental Leave
- Representing a company with 4,000+ clients and a 99% retention rate
- Accelerated title and salary growth potential
- A fun and energetic work environment that makes you excited to go to work every day
Top Skills
Cleo Integration Cloud
Edi Edifact
Edi X12
Microsoft Dynamics
NetSuite
Oracle
SAP
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