Business Analyst

AnewHealth is one of the nation’s leading pharmacy care management companies that specializes in caring for people with the most complex, chronic needs—wherever they call home. We enable better outcomes for patients and the healthcare organizations who support them. Established in 2023 through the combination of ExactCare and Tabula Rasa HealthCare, we provide a suite of solutions that includes comprehensive pharmacy services; full-service pharmacy benefit management; and specialized support services for Program of All-Inclusive Care for the Elderly. With over 1,400 team members, we care for more than 100,000 people across all 50 states.

Job Details

The Business Analyst is responsible for evaluating complex operational challenges, identifying root causes, and delivering data-driven recommendations that improve business performance. This role leverages data analytics, business intelligence tools, SQL, and operational metrics to generate actionable insights, monitor labor effectiveness, and support strategic decision-making. The Business Analyst partners closely with operational leaders and cross-functional teams to transform data into meaningful dashboards, reports, and recommendations that drive operational efficiency, workforce optimization, and continuous improvement.

Responsibilities

• Analyze complex operational performance, identify root causes of business challenges, and develop actionable recommendations to improve efficiency and outcomes.

• Design, develop, and maintain dashboards, scorecards, reports, and data visualizations that provide meaningful insights into key performance indicators (KPIs) and operational trends.

• Utilize SQL and business intelligence tools to extract, validate, analyze, and interpret data from multiple systems while ensuring data integrity and reporting accuracy.

• Monitor labor productivity, workforce utilization, and operational efficiency metrics to identify opportunities for process improvements and resource optimization.

• Partner with operational leaders and business stakeholders to understand reporting needs, define analytical requirements, and develop scalable reporting solutions.

• Present analytical findings, performance trends, and strategic recommendations to leadership in a clear, concise, and actionable manner.

• Evaluate business processes and recommend improvements that enhance operational performance, reduce costs, and support organizational goals.

• Develop and maintain reporting documentation, business definitions, and analytical processes to promote consistency and data governance.

• Collaborate with technical teams to improve reporting logic, data structures, and business intelligence capabilities.

• Support strategic initiatives through data analysis, performance measurement, and continuous process improvement.

• Embody AnewHealth's Core Values in all communications and interactions.

• Perform other duties as assigned.

The above essential functions are representative of major duties of positions in this job classification. Specific duties and responsibilities may vary based upon departmental needs. Other duties may be assigned similar to the above consistent with knowledge, skills and abilities required for the job.  Not all of the duties may be assigned to a position.

Qualifications: These represent the desired qualifications of the ideal candidate. They are not meant to limit consideration for candidates who do not meet all of the standards listed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education

• Bachelor's degree in Business Administration, Finance, Information Systems, Data Analytics, Statistics, Computer Science, or a related field required.

• Relevant certifications (preferred), such as Microsoft Power BI Data Analyst, Tableau Desktop Specialist, Certified Business Analysis Professional (CBAP), or Lean Six Sigma.

Experience

• Required: Three (3) to five (5) years of experience in business analysis, operational analytics, business intelligence, financial analysis, or a related analytical role.

• Required: Experience developing dashboards and reports using business intelligence tools (Power BI, Tableau, or similar).

• Required: Experience writing SQL queries to extract and analyze large datasets.

• Required: Experience analyzing operational performance metrics and presenting findings to business leaders.

• Preferred: Experience supporting healthcare, pharmacy, logistics, or operations-focused organizations.

• Preferred: Experience with workforce planning, labor productivity analysis, or operational performance reporting.

• Preferred: Experience working with enterprise systems such as Workday, SQL Server or similar data platforms.

Skills & Abilities

• Strong analytical and critical thinking skills with the ability to solve complex business problems.

• Advanced proficiency in SQL and data analysis techniques.

• Experience with business intelligence and data visualization tools (Power BI, Tableau, or similar).

• Strong understanding of KPI development, operational metrics, and performance measurement.

• Ability to translate complex data into meaningful business insights and executive-level presentations.

• Excellent written, verbal, and presentation communication skills.

• Strong organizational skills with the ability to manage multiple priorities and deadlines.

• High attention to detail and commitment to data accuracy and integrity.

• Ability to collaborate effectively with cross-functional teams and stakeholders at all organizational levels.

• Continuous improvement mindset with the ability to identify process optimization opportunities.

Physical/Mental Demands

• Communicate by way of the telephone, web (video conference) and email with clients;

• Occasionally exerts up to 20 pounds of force to lift, carry, push, pull or move objects

• Visual acuity to perform activities such as identifying, inputting and analyzing data on a computer terminal and/or in hard copy

Work Environment

• This job is fully remote

• No substantial exposure to adverse environmental conditions is expected.

• Moderate pressure to meet scheduled appointments and deadlines

This position is administrative in nature and will present physical demands requisite to a position requiring: hearing, seeing, sitting, standing, talking, and walking. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Must be able to commute to multiple site locations within assigned territory. May be necessary to work extended hours as needed.

Schedule: This is a full-time position with an expectation to work an average of 40 hours per week and be available outside of normal business hours to meet customer expectations on an ad-hoc basis. Schedules are set to accommodate the requirements of the position and the needs of the organization and may be adjusted as needed.

This is a remote position.

AnewHealth offers a comprehensive benefit package for full-time employees that includes medical/dental/vision, flexible spending, company-paid life insurance and short-term disability as well as voluntary benefits, 401(k), Paid Time Off and paid holidays. Medical, dental and vision coverage are effective 1st of the month following date of hire.

AnewHealth provides equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status, or other legally protected classification in the state in which a person is seeking employment. Applicants are encouraged to confidentially self-identify when applying. Local applicants are encouraged to apply. We maintain a drug-free work environment. Applicants must be eligible to work in this country.