Business Analyst III

“Pay scale information is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any selected candidate or employee, which is always dependent on actual experience, education, qualifications, and other factors.  A full review of our comprehensive pay and benefits will be discussed at the offer stage with the selected candidate.”

This position is not eligible for Sponsorship.

MedImpact Healthcare Systems, Inc. is looking for extraordinary people to join our team!

Why join MedImpact? Because our success is dependent on you; innovative professionals with top notch skills who thrive on opportunity, high performance, and teamwork. We look for individuals who want to work on a team that cares about making a difference in the value of healthcare.

At MedImpact, we deliver leading edge pharmaceutical and technology related solutions that dramatically improve the value of health care. We provide superior outcomes to those we serve through innovative products, systems, and services that provide transparency and promote choice in decision making. Our vision is to set the standard in providing solutions that optimize satisfaction, service, cost, and quality in the healthcare industry. We are the premier Pharmacy Benefits Management solution!

Summary

The Business Analyst serves as a technical member of the 340B implementation team.  Ensures timely, accurate service delivery as liaison between the internal implementation team and the software development team through which the proper client set up and requirements flow.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Program Configuration Expert:  Must be able to translate the 340B entity’s business specifications into the technical set up of eligibility, provider panel, service areas, and Admin Tool configuration;
• Configure the SUNRx Virtual Inventory system to support the Client Business Plan as outlined by the Implementation manager(s);
• Acts as a Virtual Inventory and Admin tool subject matter expert to the implementation team as to what the system can and can’t do while the team is creating the Client Business Plan;
• Acts as the eligibility subject matter expert – including creating the eligibility plan, managing the eligibility coordination, support completion of the cross-walk, and any client specific rules needed to load the eligibility;
• Ability to assess and design processes to ensure successful utilization of company business solutions;
• Deep understanding of the strategy and priorities of all business units and how they translate into program needs from implementation, account management and into product & development priorities;
• Works effectively with key business sponsors across all functional teams focusing on improving deliverables, process, and integration of technical and program needs;
• Works with a high degree of independence and project leadership;
• Once the client is live:
  • Manages Virtual Inventory system changes needed to support the client—including Admin Tool updates, eligibility rule changes, crosswalk changes, addition of new sites/pharmacies, etc;
  • Acts as a second level of support after App Support for client-specific issues.  As the analyst who knows the client, this role would be the person most likely to understand how the client is setup and the intricacies of the client in order to solve the issues;
  • Assists the Account Executive in reviewing volume and providing expertise in driving revenue and volume for the client;
  • Provides recommendations to the product development department as to changes needed in the system to support business needs and client requests.

Supervisory Responsibilities        

No supervisory responsibilities

Client Responsibilities

This is an internal and external client facing position that requires excellent customer service skills and interpersonal communication skills (listening/verbal/written).  One must be able to; manage difficult or emotional client situations; Respond promptly to client needs; Solicit client feedback to improve service; Respond to requests for service and assistance from clients; Meet commitments to clients.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

BS/BA and 2+ years’ experience or equivalent combination of education and experience

Computer Skills

Strong proficiency with MS Office / Word, PowerPoint, Excel, Visio and Outlook to create complex documents, manage schedules, and analyze data. Business user of multiple software applications/processing systems. 

Certificates, Licenses, Registrations

None required

Other Skills and Abilities

• Strong analytical and product management skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and internal client operational set ups. 
• Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts.
• Ability to negotiate effectively and work well with a team.
• Ability to work effectively in a fast-paced environment. 
• Ability to speak effectively before groups of customers or employees of organizations.
• Understands project plans and is able to clearly articulate roles, project goals, and timelines.
• Takes input from supervisor and appropriately and accurately applies comments/feedback.
• Accurately employs our methodology and documentation tools.
• Establishes responsible deadlines and personal work plans and manages time effectively.

Reasoning Ability                                                    

• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Mathematical Skills                         

• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.  Ability to apply concepts of basic algebra and geometry.

Language Skills

• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. 
• Ability to write reports, business correspondence, and procedure manuals. 

Competencies To perform the job successfully, an individual should demonstrate the following competencies:

• Composure
• Decision Quality
• Organizational Agility
• Problem Solving
• Customer Focus
• Drive for Results
• Peer Relations
• Time Management
• Dealing with Ambiguity
• Learning on the Fly
• Political Savvy

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is regularly required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position may regularly be exposed to or encounter moving mechanical parts, high, precarious places, fumes or airborne particles, toxic or caustic chemicals, outdoor weather conditions, risk of electrical shock or vibration. The noise level in the work environment is usually moderate (examples: business office with computers and printers, light traffic).

Work Location

This position works or from a remote location. Must provide adequate support to internal clients; be available for regular interactions and coordination of work with other employees, colleagues, clients, or vendors; as well as be available to facilitate effective decisions through collaboration with stakeholders.

Working Hours

This is an exempt level position requiring the incumbent to work the hours required to fully accomplish job responsibilities and reasonable meet deadlines for work deliverables. The individual must have the flexibility to work beyond traditional hours and be able to work nights, weekends or on holidays as required.  Work hours may be changed from time to time to meet the needs of the business.  Typical core business hours are Monday through Friday from 8:00am to 5:00pm.

Travel

This position requires domestic travel of up to 10% of the time. 

• Medical / Dental / Vision / Wellness Programs

• Paid Time Off / Company Paid Holidays

• Incentive Compensation

• 401K with Company match

• Life and Disability Insurance

• Tuition Reimbursement

• Employee Referral Bonus

To explore all that MedImpact has to offer, and the greatness you can bring to our teams, please submit your resume to www.medimpact.com/careers

MedImpact, is a privately-held pharmacy benefit manager (PBM) headquartered in San Diego, California. Our solutions and services positively influence healthcare outcomes and expenditures, improving the position of our clients in the market. MedImpact offers high-value solutions to payers, providers and consumers of healthcare in the U.S. and foreign markets.

To perform this job successfully, the successful candidate must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.