Business Analyst - Consulting Track

Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.—all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit www.publicconsultinggroup.com.

Duties and Responsibilities

• Conducts business analysis for the various business platform.
• Prepares and presents parts of monthly performance reports for clients.
• Facilitates monthly client meetings.
• Ensures requirements of Service Level Agreements are met.
• Researches and responds to client inquiries and discrepancies.
• Oversees and ensures the implementation or completion of developer production support tickets.
• Develops competency in federal and state policy, specifically federal funding requirements.

• Assists with the implementation of major project phases or tasks.
• Potential to participate on proposal writing teams, including writing and coordinating submissions.

• Assists with preparation of other written reports, major deliverables, and other materials for clients.
• Assists in the development and maintenance of project budgets and prepare client invoices.
• Opportunities to participate in sales efforts in the future.
• Other responsibilities as necessary.

Required Skills

• Strong interpersonal, organizational, research, presentation, time management, problem-solving, and oral and written communication skills.
• A detail-oriented problem solving approach to business and technical issues.
• Flexibility and willingness to embrace change.
• Self-starter possessing intellectual curiosity.
• Enthusiasm for life-long learning and staying well-informed about current industry issues.
• A commitment to deliver exceptional client service.
• Strong analytical skills, including the ability to review IT systems and analyze policy and legislation.
• Ability to work both in a team situation and autonomously.
• Proficiency in Microsoft applications, in particular PowerPoint and Excel.

• IIBA and/or PMI certifications a plus.

Qualifications

• Bachelor’s Degree or equivalent experience required
• 1-3 years of relevant work experience in consulting or other relevant field.

Supervisory Responsibility

• None

Working Conditions

• Remote Setting with the option of an Office Setting
• Some travel required

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The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities or skills of personnel so classified.

Compensation:

Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience.  As required by applicable law, PCG provides a reasonable range of compensation for this role. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave.

Range: $53,400 - $68,000

PCG does not sponsor newly hired foreign national workers for work authorization, including H-1B sponsorship.

EEO Statement:

Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.