Box Office Staff - Fillmore Auditorium

Job Summary:

WHAT THIS ROLE WILL DO

• Cash Handling; Bank Procedures and Check-out Procedures
• Maintain superior customer service both in person and over the phones
• Answer phone with prompt and courteous attitude
• Guest Relations
• Will Call Window
• Running Ticket Program on Computer for Sales
• Processing Opening and Closing Paperwork
• Knowledge of Talent and Entertainment
• Have a positive attitude
• Keep a clean, well-groomed appearance

WHAT THIS PERSON WILL BRING

Required:

• Working Knowledge of Phone Handling, Cashiering, Superior Customer Service skills
• Entry level knowledge of basic computer operation and Point of Sales systems
• Skill in guest relations, phone etiquette, cash handling, filing, multi-task environment, ATTENTION  TO DETAIL
• Ability to communicate, work well with others, work in a high-volume and sometimes stressful environment
• Ability to type proficiently
• Flexible schedule (days/nights, weekends and some holidays)
• Tolerance of all cultures, music and art forms
• High School Diploma

Preferred:

• Previous Ticketing experience – Not required
• Ticketmaster experience – Not required
• Knowledge of ticket sales 
• Experience in working in live entertainment operations
• Working knowledge of Windows based PC programs

Physical Demands/Working Environment:

• Working environment is fast-paced
• Position is part time and limited to show days/Limited office hours on Fridays
• Position requires repetitive use of arms for answering busy phones and typing

Pay: $20.50/hour

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The expected compensation for this position is:

** Pay is based on a number of factors including market location, qualifications, skills, and experience.