The Box Office Staff will handle cash, provide customer service, manage ticket sales, and maintain guest relations at the Fillmore Auditorium.
Job Summary:
WHAT THIS ROLE WILL DO
- Cash Handling; Bank Procedures and Check-out Procedures
- Maintain superior customer service both in person and over the phones
- Answer phone with prompt and courteous attitude
- Guest Relations
- Will Call Window
- Running Ticket Program on Computer for Sales
- Processing Opening and Closing Paperwork
- Knowledge of Talent and Entertainment
- Have a positive attitude
- Keep a clean, well-groomed appearance
WHAT THIS PERSON WILL BRING
Required:
- Working Knowledge of Phone Handling, Cashiering, Superior Customer Service skills
- Entry level knowledge of basic computer operation and Point of Sales systems
- Skill in guest relations, phone etiquette, cash handling, filing, multi-task environment, ATTENTION TO DETAIL
- Ability to communicate, work well with others, work in a high-volume and sometimes stressful environment
- Ability to type proficiently
- Flexible schedule (days/nights, weekends and some holidays)
- Tolerance of all cultures, music and art forms
- High School Diploma
Preferred:
- Previous Ticketing experience – Not required
- Ticketmaster experience – Not required
- Knowledge of ticket sales
- Experience in working in live entertainment operations
- Working knowledge of Windows based PC programs
Physical Demands/Working Environment:
- Working environment is fast-paced
- Position is part time and limited to show days/Limited office hours on Fridays
- Position requires repetitive use of arms for answering busy phones and typing
Pay: $20.50/hour
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The expected compensation for this position is:
$18.81 USD - $20.50 USD Hourly** Pay is based on a number of factors including market location, qualifications, skills, and experience.
Top Skills
Point Of Sales Systems
Windows Based Pc Programs
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