BioAnalytics Client Account Manager – Pharmaceutical

IDEXX is the global leader in diagnostics and technology for animal health.  Founded in 1983, we continue to see outstanding double-digit growth in all of our divisions. IDEXX BioAnalytics division, a subset of IDEXX, focuses on the research community. We are a dynamic and growing division of IDEXX, focused on preclinical laboratory testing services, biologic materials testing, and animal health monitoring testing services.  

IDEXX BioAnalytics’ scientific expertise takes a novel approach to the discovery of new diagnostic tests that supplement a robust portfolio of products and services. We partner with Pharma, Biotech, and Academia (the scientific community) to improve animal and human health.

For more information, visit www.idexxbioanalytics.com

• Responsible for selling IDEXX Preclinical and Research animal health Monitoring Lab services

• Establish and maintain relationships of existing and potential customers, including preparing and following up on quotations and bids.

• Deliver seminar-type presentations to individuals or groups of potential and existing customers on our complete range of services, including hands on product demonstrations.

• Assist customers with questions of a technical nature concerning lab services and instrumentation.

• Coordinate and drive educational seminars in Key Strategic areas.

• Attend and participate in Trade shows, including booth duties, leads generation and follow up.

• Complete all sales administration, including completing all Salesforce.com requirements & territory management activities.

• Business review participation, including presentation of financial models, cost justification, comparison and market feedback.  Communicate competitive issues to marketing organization and business unit manager.

• Responsible for translating customer needs into custom profiles with the assistance of IDEXX study coordinators and technical research staff.

• Responsible for customer billing questions, assistance in resolution disputes, collections and customer satisfaction.

• Achieve and maintain technical knowledge and situational fluency of Bioresearch Market.

• Knowledge of life sciences in a research environment

• B.S. Biology, Chemistry or other Life Science Related Field

• Masters Degree or advanced preferred

• 5-10+ years of successful Life Science, Research, or Preclinical sales experience in the life-science market required, animal model sales experience preferred

• Previous experience selling into top Life Science accounts (Human and Veterinary Pharmaceutical, and/or CROs)

• Minimum 2 years laboratory experience in life science research strongly preferred, including animal studies

• Experience selling into  life science research markets

• Strong experience and understanding of comparative research and animal studies

• Demonstrated ability to develop, grow and manage customer relationships

• Strong Territory Management and Organization - ability to successfully manage and grow a multi-state territory

• Demonstrated strong sales and closing skills as well as consultative sales

• Documented track record of success in achieving sales goals.

• Strong interpersonal skills – ability to build strong customer relationships, and build outstanding relationships with customers & colleagues

• Skilled in needs assessment and able to develop customer specific solutions.

• Professionally mature, with flexibility and the ability to adapt to an independent and team-oriented environment.

• Integrity, keeping commitments to colleagues, customers and the company

• Must possess a valid driver’s license

• Experience with Salesforce.com highly preferred

Territory Information: 

Includes NC, VA, DC, MD, PA.  The ideal homebase location is DC or Philadelphia metro areas.  This would limit travel to 33% overnight travel. If you are based out of NC or VA you will have more travel (approximately 50%)

WORK ENVIRONMENT:

This position involves a potential for exposure to chemical and biological agents known to cause disease in humans, radioactive materials and use of hazardous materials as defined by the OSHA Hazard Communication Standard (29CFR).

A complete list of such chemical is available from the department supervisor or safety officer.

• Salary range starting at $100,000 based on experience

• Opportunity for quarterly commissions based upon performance against target

• Health / Dental / Vision Benefits Day-One 

• 5% matching 401k 

• Additional benefits including but not limited to financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and much more 

If you’re looking for a role that’ll challenge you, offer a variety of work and learning, while helping an amazing industry, we’d love to hear from you!  

Why IDEXX:

We’re proud of the work we do because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from disease. We have customers in over 175 countries and a global workforce of over 10,000 talented people.

So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement.

Let’s pursue what matters together.

IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.

While we appreciate our staffing partners, we are unable to accept unsolicited agency resumes.

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