Owns SaaS billing and revenue operations, including Stripe invoicing, subscription management, payment monitoring, collections, dispute resolution, billing data audits, automation, and compliance. Partners with Customer Success, Finance, Product, and Engineering to ensure accurate invoicing, support revenue recognition, and improve billing workflows. Requires persistence in closing unpaid accounts and strong analytical, organizational, communication, and cross-functional skills.
About Bask Health
RequirementsWhat We’re Looking For
Bask Health is a fast-growing SaaS company on a mission to power the next generation of telehealth businesses. We help healthcare entrepreneurs launch, manage, and scale their virtual care services through modern infrastructure, easy-to-use tools, and expert operational support.
We’re a driven and collaborative team focused on enabling clinical founders and digital health startups to move fast. If you're excited by the intersection of healthcare and technology, and love solving operational problems at scale, we’d love to hear from you.
About the RoleWe're looking for a Billing & Revenue Operations Lead to take full ownership of our internal billing systems and customer invoicing workflows. You’ll be the go-to person for everything — configuring invoices, managing subscriptions, chasing unpaid accounts, and scaling billing infrastructure.
You’ll work cross-functionally with Customer Success, Finance, Product, and Engineering to ensure billing is accurate, timely, and compliant. This is a highly operational and strategic role where you'll help scale our revenue operations and improve billing automation across the company.
What You’ll Do- Monitor payment activity daily — track failed charges, resolve billing issues, and follow up on past-due accounts until closed
- Own and operate all Stripe workflows end-to-end, including Stripe Invoicing: configure invoice templates, rules, and delivery schedules
- Partner with Customer Success to ensure new customers are correctly onboarded with accurate billing terms and pricing
- Generate and send recurring invoices, confirm payments, and ensure proper tax and pricing structures are applied
- Maintain and audit Stripe and internal CRM data, ensuring 100% billing accuracy across platforms
- Identify and resolve customer disputes, subscription edge cases, charge errors, and billing escalations
- Assist in scaling billing automation, Stripe tooling, documentation, and compliance workflows
- Support revenue recognition and monthly reporting for Finance
- Collaborate with Product and Engineering on platform-generated billing events and complex subscription logic
- Ensure compliance with HIPAA, PCI, and other regulatory standards in billing and payments
RequirementsWhat We’re Looking For
- 2+ years of experience in billing, AR, or revenue operations at a SaaS or healthcare company
- Proven ability to chase and close unpaid invoices — you’re proactive and persistent with collections
- Highly detail-oriented with strong analytical, investigative, and organizational skills
- Experienced in high-volume recurring billing, subscription changes, and charge disputes
- Able to work cross-functionally and independently in a fast-paced, remote-first startup environment
- Clear and professional written communication skills (you’ll be emailing customers and internal teams often)
- Nice to have:
- familiarity with HIPAA-compliant systems, telehealth workflows, or B2B SaaS pricing models
- SQL
- Excel
- Invoicing is fully optimized and running smoothly across all accounts
- Past-due accounts are followed up on immediately and resolved within target timelines
- Stripe billing is clean, automated, and transparent across teams
- You’re the first to spot a billing issue—before the customer does
Similar Jobs
Events • Food • Travel • Hospitality • Hotels & Resorts
Provides professional massages and body treatments, responds to guest needs, maintains clean and sanitized treatment areas, manages supplies and inventory, completes required documentation, and supports daily spa operations while delivering exceptional hospitality.
Events • Food • Travel • Hospitality • Hotels & Resorts
Prepare and present Indian and Asian dishes according to standardized recipes while maintaining consistent quality. Supervise line cooks, support kitchen operations, maintain cleanliness and prevent cross-contamination. Monitor ingredient quality, storage, and stock rotation; assist with food-cost control and departmental targets. Ensure compliance with health, safety, sanitation, and alcohol-awareness regulations while contributing to a positive guest experience.
Events • Food • Travel • Hospitality • Hotels & Resorts
Directs all hotel food and beverage operations, including strategy, budgeting, forecasting, cost and revenue management, service quality, regulatory compliance, and team development. The role focuses on maximizing profitability and guest satisfaction while maintaining health, safety, sanitation, and alcohol-awareness standards.
What you need to know about the Colorado Tech Scene
With a business-friendly climate and research universities like CU Boulder and Colorado State, Colorado has made a name for itself as a startup ecosystem. The state boasts a skilled workforce and high quality of life thanks to its affordable housing, vibrant cultural scene and unparalleled opportunities for outdoor recreation. Colorado is also home to the National Renewable Energy Laboratory, helping cement its status as a hub for renewable energy innovation.
Key Facts About Colorado Tech
- Number of Tech Workers: 260,000; 8.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lockheed Martin, Century Link, Comcast, BAE Systems, Level 3
- Key Industries: Software, artificial intelligence, aerospace, e-commerce, fintech, healthtech
- Funding Landscape: $4.9 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Access Venture Partners, Ridgeline Ventures, Techstars, Blackhorn Ventures
- Research Centers and Universities: Colorado School of Mines, University of Colorado Boulder, University of Denver, Colorado State University, Mesa Laboratory, Space Science Institute, National Center for Atmospheric Research, National Renewable Energy Laboratory, Gottlieb Institute
