Billing Lead

At Mitratech, we are a team of technocrats focused on building world-class products that simplify operations in the Legal, Risk, Compliance, and HR functions of Fortune 100 companies. We are a close-knit, globally dispersed team that thrives in an ecosystem that supports individual excellence and takes pride in its diverse and inclusive work culture centered around great people practices, learning opportunities, and having fun! Our culture is the ideal blend of entrepreneurial spirit and enterprise investment, enabling the chance to move at a rapid pace with some of the most complex, leading-edge technologies available.

Given our continued growth, we always have room for more intellect, energy, and enthusiasm - join our global team and see why it's so special to be a part of Mitratech!

Essential Duties & Responsibilities:

•    Ensure prompt and accurate billing and provisioning of customer accounts
•    Review customer contracts for completeness and accuracy in accordance with our billing policies and collaborate with the Account Managers when amendments are required
•    Build, maintain, and produce reports as necessary to support business objectives
•    Maintain and update the Billing Team Dashboard in Salesforce to ensure data accuracy of reports
•    Assist the revenue management team with preparation of reports and analysis
•    Field customer and interdepartmental inquiries relating to invoices, payments, account updates, vendor forms, service hours and contractual obligations
•    Work collaboratively and build strong relationships across the organization with Sales, Sales Operations, Revenue, Professional Services, Deal Desk and Customer Success teams
•    Document and manage escalations from customers and interdepartmentally among other teams
•    Collaborate with Service Operations teams to manage billing for service projects
•    Generate and manage process documentation along with updating the team Sharepoint page
•    Assist the Billing Team with questions, required training and concerns
•    Prepare, review and manage monthly invoicing along with financial progress reports to ensure compliance with deliverable deadlines
•    Regularly evaluate and integrate internal processes for the Billing Team
•    Facilitate calls with customers to verbally confirm ACH banking details
•    Manage updating Avalara with tax documents for customer tax exemption status
•    Compile consolidated invoicing for a select group of customers
•    Locate supporting documentation for audit purposes
•    Assist Senior Financial Analyst in reconciling invoicing at month-end for any missed billing

Education and Experience:

• Bachelor’s degree in Accounting, Finance, Business, or a related field preferred 
• 3-5 years of experience in Accounts Receivable 
• Previous leadership experience
• Salesforce Billing and Netsuite experience preferred

We will disclose intended pay ranges in our job ads for US-based opportunities– This role can be performed 100% remote anywhere in the US. Anticipated Pay Range: $60,000 Annually USDTotal compensation includes US employee benefits, and annual bonus eligibility.Benefits we offer:· Health, Dental & Vision Insurance· 401k + Employer Match· PTO + 11 Paid Holidays + 4 Annual Paid Global Wellness Days Off· STD, LTD & Group Life Insurance· Paid Parental Leave· Pet Insurance· FSA & HSA Options· Employee Assistance ProgramPerks we offer:· Remote Work· Career Advancement & Professional Development Opportunities· Employee RecognitionThe position will remain posted until a candidate has been hired, or we may pull the job ad at any time due to volume of qualified applicants.
Mitratech is proud to be an EEOE, M/F/D/V, and we are committed to diversity both in practice and spirit at the corporate level. Mitratech participates in the Electronic Employment Verification Program. E-Verify is an Internet-based system that compares information from an employee’s I-9 to data from the U.S. Department of Homeland Security and Social Security Administration Records. To learn more, visit: everify.com We are an equal-opportunity employer that values diversity at all levels. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, or veteran status.
Mitratech remains committed to equitable and transparent pay practices. Final base salary offered may vary from the range listed and will be determined after carefully considering multiple factors during the hiring process, including location, relevant experience and education, required competencies and skill proficiency level, and review of internal equity. We encourage candidates to apply even if they may not meet all listed requirements.