Billing Analyst

We’re seeking a detail-oriented Billing & Accounting Analyst to support and elevate finance operations at Alvys! This role bridges traditional accounting responsibilities with customer-centric billing practices in a fast-paced SaaS environment. You’ll interact with cross-functional teams, proactively resolve billing disputes, support reconciliations, and help scale processes that enable efficient quote-to-cash execution and accounting integrity.

The ideal candidate is both analytically strong and adept at building positive internal and external partnerships — a self-starter with a growth mindset ready to expand their impact beyond core accounting tasks.

• Manage the order to cash cycle for both subscription and non-recurring billing, usage reconciliation, and revenue recognition workflows in Stripe or equivalent systems.
• Execute recurring and ad-hoc billing activities, ensuring accuracy, timeliness, and compliance with internal controls.
• Lead dispute investigations and resolution with customers, driving swift, professional outcomes.
• Manage the payment & collections process to ensure optimized cash receipts during a customer’s life-cycle, including working with Customer Success, Sales, Support, and Legal teams to resolve disputes.
• Train internal stakeholders on billing nuances, reporting tools, and financial controls.

• Perform complex account reconciliations, including deferred revenue, accounts receivable, and cash accounts.
• Prepare accounting support schedules, variance analyses, and month-end close deliverables.
• Assist in quarterly and annual audit preparation by organizing documentation and responding to inquiries.
• Partner with revenue, Rev ops, and analytics to align data definitions, reporting logic, and reconciliation frameworks.

• Configure and maintain subscription plans, billing rules, and pricing structures in Stripe; collaborate with product and engineering teams when needed.
• Support the integration of billing, CRM, and GL systems (e.g., QuickBooks Online); ensure data integrity and automation where possible.
• Identify areas for process optimization and collaborate with finance and operations teams to implement better tools and practices.

• 2-5 years of accounting or billing experience, ideally in a start-up or SaaS environment
• Strong experience with billing and subscription management platforms
• Proficiency with cloud ERP accounting systems
• Advanced skills in Excel and Google Sheets (pivot tables, lookups, data validation, formulas) for reporting and reconciliation tasks.
• Familiarity with CRM systems such as Salesforce is a significant plus.

• Solid foundational understanding of core accounting principles (accruals, revenue recognition, receivables management) and reconciliation methodologies
• Demonstrated ability to prepare accurate, detailed financial reports and supporting schedules

• Excellent verbal and written communication skills; ability to articulate financial concepts to cross-functional partners
• Customer service orientation; experience resolving complex billing disputes with professionalism and tact, including willingness to have inbound and outbound (cold) calls to customers to resolve billing issues or concerns.

• Growth mindset — eager to learn new systems, adapt to change, and take ownership of evolving responsibilities
• Comfortable working in a high-growth startup environment, with fluid processes and evolving priorities
• A proactive collaborator who thrives at the intersection of finance and operations

Alvys is the world’s leading and fastest-growing software technology platform for the transportation and logistics space (TMS; Transportation Management System), a trillion-dollar global industry. Our mission is to help small to enterprise carriers and brokers thrive by boosting their business efficiency. We want to be the backbone of every trucking company, just like trucking companies are the backbone of logistics. We are tomorrow’s TMS, today.

For more information about Alvys, visit www.alvys.com.

Alvys is an equal opportunity employer and as such, we do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other characteristic protected by applicable laws.

We are dedicated to growing a diverse team of highly talented people. We’re dedicated to building a workplace where we give each other the strategies, support, and space we each need to thrive—believing in and bringing out the best of everyone.

If you require any accommodations during the recruitment process, whether it be alternate forms of material, accessible meeting rooms, etc., please let us know and we will work with you to meet your needs.

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