Bilingual Case Manager - Access Team

Bilingual Case Manager

Access Team
 

Program: Access Team 

Education Requirements: Bachelor’s Degree

Employment Type: Full-Time

Location: Greeley, CO

Posting Closes: 10.01.2026
 

At North Range Behavioral Health, we believe no one should face mental health challenges alone. Our compassionate team provides comprehensive, person-centered care, supporting individuals, families, and communities to thrive. We’re proud to be a leader in behavioral health services across Weld County, offering programs for all ages and backgrounds. Our work is grounded in collaboration, trauma-informed care, and evidence-based practices, creating meaningful, lasting impact every day.
 

Why North Range Behavioral Health?

Because your work should matter – and here, it truly does!
 

Vision: Where Hope Begins and Change Is Possible
 

Mission: North Range Behavioral Health provides compassionate, comprehensive care for people who face mental health and addiction challenges.
 

Values:

• Customer First: We help our customers achieve recovery, every day.
• Compassion: We treat everyone with kindness, empathy, and dignity.
• Collaboration: We build strong relationships, internally and externally, to ensure effective care for our customers

About the Role:

The Access Team serves as the front door to care, ensuring individuals and families experience timely, compassionate, and seamless access to services. The team completes comprehensive assessments, connects clients to the appropriate level of care, and provides interim support to reduce barriers and promote stability while clients await ongoing services.

Team members connect clients to internal and community-based resources, including public benefits, housing support, and specialized services, while offering coping-focused mental health support and engagement services such as appointment reminders, rescheduling assistance, and ongoing outreach to ensure successful transitions into therapy.

As a Certified Community Behavioral Health Clinic (CCBHC), the Access Team also administers pre, mid and post assessments regarding client care and satisfaction with their services.

This position includes eligibility for a monthly performance bonus.
 

What You Will Do:

• Support Client in Goal Achievement: Assist clients in reaching their goals as outlined in treatment plans or through brief, appropriate interventions.
• Coordinate and Monitor Care: Collaborate with therapists and relevant staff to address client needs, coordinate services, and prevent deterioration or hospitalization through consistent monitoring within the programs scope.
• Facilitate access to resources: Refer, coordinate, and assist clients in accessing services such as vocational training, medical care, social security, and housing. Provide aid during application processes and supply supporting documentation as needed.
• Build Community Partnerships: Maintain cooperative relationships with community organizations, public agencies, and private businesses (e.g., landlords, banks) to deliver supportive services. May manage contracts, leases, and other client related paperwork.
• Enhance Client Engagement: Facilitate client participation in services and educational opportunities, teach approved psychoeducational curricula, adapt techniques to ensure participant engagement.
• Promote Daily Living Skills: Educate and guide clients in maintaining daily life activities such as financial management, adherence to medical recommendations, and physical and emotional self-care.
• Provide Caregiver Support: Offer support, consultation, and education to family members, caregivers, and other stakeholders to reduce barriers and enhance client outcomes.
• Adapt to Client Needs: Ensure engagement by providing flexible service delivery, including home visits, outreach, accompaniment to appointments, and assistance with medication management when clinically indicated.
• Develop Client Coping Skills: Help clients improve their well-being by coaching behavioral skills, fostering information decision-making, and developing problem-solving and daily living strategies.
• Monitor Progress and Maintain Records: Track and document client progress toward treatment goals using electronic systems. Record case management notes, correspondence, and performance data to comply with government requirements.
  
  You’re a Great Fit If You:
• Have a Bachelors Degree in a Human Services field from an accredited college or university.
• Have a valid driver’s license and an insurable driving record.
• Can successfully complete pre-employment screening, including background check, fingerprinting, and drug and TB testing.
• Are bilingual in English and Spanish

Perks and Benefits:

• Generous PTO and paid holidays
• Multiple medical, dental, and vision plans at no cost to employees
• Health Reimbursement Account
• Retirement plan with employer contributions
• Loan forgiveness opportunities
• Employee referral bonuses
• Professional development opportunities
   

Our Commitment to Equity:

North Range Behavioral Health is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to fostering an inclusive, equitable, and supportive workplace for all. We welcome applicants of every background, including race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, veteran status, and all other legally protected characteristics. We believe a diverse team strengthens our ability to serve our community.