Bid Analyst

Description

Position Summary

• THIS IS NOT AN IT POSITION 
• CANDIDATES MUST BE ABLE TO WORK ON-SITE 3 DAYS PER WEEK

The Bid Analyst plays a critical role in supporting Arq's commercial growth by leading the end-to-end bid management process and ensuring the timely, accurate, and competitive submission of customer proposals. Serving as a key partner to the Sales Operations Lead, this role collaborates closely with Sales, Legal, Supply Chain, Operations, R&D, Finance, and HR to coordinate bid responses, develop pricing recommendations, and deliver exceptional customer support throughout the proposal lifecycle.

Beyond bid execution, the Bid Analyst drives data-informed decision making by maintaining market intelligence, tracking historical bids and win/loss trends, and delivering actionable analytics that strengthen pricing strategies and improve commercial performance. This position also supports customer onboarding, facilitates cross-functional communication, helps resolve customer issues, and continuously identifies opportunities to improve processes, enhance operational efficiency, and elevate the overall customer experience.

Key Responsibilities

• Lead the end-to-end preparation, coordination, and timely submission of customer bids, proposals, and tenders while ensuring compliance with customer specifications, commercial objectives, and internal approval requirements.
• Analyze and interpret procurement documents (RFIs, RFQs, RFPs, contracts, and customer specifications) to develop compelling, compliant, and competitive proposals.
• Coordinate cross-functional contributions from Sales, Legal, Supply Chain, Operations, R&D, Finance, HR, and other stakeholders to deliver high-quality bid responses within demanding timelines.
• Leverage AI-enabled technologies and digital tools to improve proposal development, automate repetitive tasks, enhance data quality, and increase overall efficiency while maintaining accuracy and compliance.
• Develop pricing models and commercial recommendations by analyzing historical bids, market trends, customer requirements, competitive intelligence, and profitability considerations.
• Maintain bid libraries, proposal templates, pricing databases, and market intelligence to support commercial excellence and organizational knowledge sharing.
• Track bid activity, win/loss performance, pricing trends, and customer metrics, providing actionable insights and executive reporting that support strategic decision-making.
• Partner with Sales and Customer Relations to strengthen customer relationships, improve responsiveness, and deliver an exceptional customer experience throughout the customer lifecycle.
• Support customer onboarding activities by coordinating internal resources to ensure a seamless transition from awarded business to operational execution.
• Serve as a backup resource for Customer Relations by coordinating deliveries, managing customer inquiries and action requests, monitoring order fulfillment, and assisting with invoicing and issue resolution.
• Prepare monthly, quarterly, and ad hoc commercial performance reports, dashboards, forecasts, and business analyses for Sales Operations leadership.
• Identify and lead continuous improvement initiatives that streamline commercial processes, improve data integrity, reduce cycle times, and enhance customer satisfaction.

Requirements

Qualifications

• Bachelor's degree in Business, Supply Chain, Marketing, Finance, or a related discipline; equivalent professional experience will be considered.
• Three or more years of experience in bid management, commercial operations, sales operations, customer success, account management, supply chain, pricing, or customer service within a manufacturing, industrial, or B2B environment.
• Experience interpreting customer specifications, contracts, RFIs, RFQs, and RFPs preferred.
• Proficiency with ERP systems (NetSuite preferred), CRM platforms, Microsoft Excel (advanced), Microsoft Teams, and Microsoft Office.
• Experience with Power BI, Salesforce, AI-enabled productivity tools, or other business intelligence and data visualization platforms strongly preferred.
• Demonstrated ability to manage multiple competing priorities while consistently delivering accurate, high-quality work under tight deadlines.
• Strong analytical, organizational, and problem-solving skills with exceptional attention to detail.
• Excellent written and verbal communication skills with the ability to collaborate effectively across all levels of the organization.

Core Competencies

• Customer Focus
• Commercial Acumen
• Analytical Thinking
• Business Insight
• Continuous Improvement
• Strategic Collaboration
• Communication & Influence
• Planning & Execution
• Accountability
• Adaptability
• Problem Solving
• Learning Agility
• Digital & AI Fluency

Success in the First Year

• Become a trusted commercial partner to Sales and cross-functional stakeholders.
• Deliver accurate, timely, and compliant bid submissions while improving proposal turnaround times.
• Improve bid win rates through stronger analytics, proposal quality, and pricing insights.
• Establish meaningful reporting and dashboards that provide actionable commercial intelligence.
• Improve customer responsiveness and contribute to measurable gains in customer satisfaction.
• Identify and implement process improvements that reduce manual effort, improve data quality, and increase operational efficiency.
• Build scalable proposal tools, templates, and AI-enabled workflows that support future commercial growth.

Physical & Work Requirements

• Hybrid work environment requiring regular on-site collaboration with cross-functional teams.
• Ability to remain stationary for extended periods while working at a computer and participating in virtual meetings.
• Frequent use of computers, dual monitors, keyboards, telephones, and other standard office equipment.
• Ability to communicate effectively in person, by telephone, and through virtual collaboration platforms.
• Ability to review detailed documents, spreadsheets, contracts, pricing models, and reports with a high degree of accuracy.
• Occasionally move throughout office, manufacturing, laboratory, and warehouse environments to participate in meetings, customer visits, or operational discussions.
• Ability to occasionally lift and carry materials or equipment weighing up to 20 pounds.
• Occasional travel (up to 10%) for customer meetings, training, conferences, or visits to manufacturing facilities.

Arq is an Equal Opportunity Employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

Benefits for eligible employees include: medical, dental, vision, std/ltd, life/add, 401k and paid time off