As a Benefits Coordinator, you will manage employee leaves and benefits programs, collaborate with stakeholders, analyze data, and support employee onboarding.
About Us
Sophos is a global leader and innovator of advanced security solutions for defeating cyberattacks. The company acquired Secureworks in February 2025, bringing together two pioneers that have redefined the cybersecurity industry with their innovative, native AI-optimized services, technologies and products. Sophos is now the largest pure-play Managed Detection and Response (MDR) provider, supporting more than 28,000 organizations. In addition to MDR and other services, Sophos’ complete portfolio includes industry-leading endpoint, network, email, and cloud security that interoperate and adapt to defend through the Sophos Central platform. Secureworks provides the innovative, market-leading Taegis XDR/MDR, identity threat detection and response (ITDR), next-gen SIEM capabilities, managed risk, and a comprehensive set of advisory services. Sophos sells all these solutions through reseller partners, Managed Service Providers (MSPs) and Managed Security Service Providers (MSSPs) worldwide, defending more than 600,000 organizations worldwide from phishing, ransomware, data theft, other every day and state-sponsored cybercrimes. The solutions are powered by historical and real-time threat intelligence from Sophos X-Ops and the newly added Counter Threat Unit (CTU). Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com.
Role Summary
As a Benefits Coordinator, you will play a key role in supporting our global team by administering employee leaves and benefits programs and ensuring seamless execution of processes. You will manage benefit enrollments, analyze data for improvements, and collaborate with internal and external stakeholders to deliver an exceptional employee experience. This position is ideal for a detail-oriented professional looking to grow their HR career in a fast-paced, innovative environment.
What You Will Do
- Manage employee leave of absence in the U.S. and Canada (FMLA, ADA, disability, state/company leave) ensuring compliance with federal and state regulations
- They act as the primary contact for employees and collaborate with HR, payroll, and managers to facilitate return-to-work.
- Administration and coordination of employee benefits programs, including but not limited to health insurance, retirement plans, benefits invoices, and other employee perks.
- Collaborate with insurance providers, vendors, and internal stakeholders to manage benefit enrollment, changes, and terminations accurately and within specified deadlines.
- Manage service tickets (JIRA) related to benefit requests from employees, managers and HR partners.
- Generate reports and analyze data to identify trends and patterns, providing insights for decision-making and process improvement.
- Assist with onboarding new employees to include orientation and benefits enrollment
- Prepare and distribute employee communications
- Prepare reports, data analysis, and presentations for HR leadership.
What You Will Bring
- Bachelor’s degree in Human Resources, Business Administration, or a related field (or equivalent work experience).
- 1-2 years of US benefits administration experience, including health plans, disability plans and leave programs, ideally managing stakeholders in multiple locations and/or supporting a highly distributed workforce.
- Familiarity with Microsoft Office Suite, particularly Excel and PowerPoint.
- Strong organizational skills with the ability to manage multiple tasks and prioritize effectively.
- Excellent attention to detail and accuracy in handling sensitive employee information.
- Strong verbal and written communication skills, including the ability to explain complex information clearly and concisely.
- Demonstrated ability to maintain confidentiality and exercise discretion in handling sensitive information.
- A proactive and collaborative approach, with the ability to work effectively in a team-oriented environment.
In the United States, the base salary for this role ranges from $64,000 to $106,000. In addition to base salary, we offer additional compensation including bonus eligibility and a comprehensive benefits package. A candidate’s specific pay within this range will depend on a variety of factors, including job-related skills, training, location, experience, relevant education, certifications, and other business and organizational needs.
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Ready to Join Us?
At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back – we encourage you to apply.
What's Great About Sophos?
· Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. While we are a remote first organization, applicants must have legal authorization to work in the jurisdiction where the position is posted, without requiring employer sponsorship.
· Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit
· Employee-led diversity and inclusion networks that build community and provide education and advocacy
· Annual charity and fundraising initiatives and volunteer days for employees to support local communities
· Global employee sustainability initiatives to reduce our environmental footprint
· Global fitness and trivia competitions to keep our bodies and minds sharp
· Global wellbeing days for employees to relax and recharge
· Monthly wellbeing webinars and training to support employee health and wellbeing
Our Commitment To You
We’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know.
Data Protection
If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. For more information on Sophos’ data protection practices, please consult our Privacy Policy Cybersecurity as a Service Delivered | Sophos
Top Skills
JIRA
Microsoft Office Suite
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