Benefits Analyst

Say hello to possibilities.

It’s not everyday that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role. First, a little about us, we’re the global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction—giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device.

What we're looking for:

We are seeking a Benefits Analyst to support the administration and ongoing operations of our U.S. and international benefits programs. In this role, you will partner closely with internal stakeholders, vendors, and employees to ensure an exceptional benefits experience, maintain compliance, support key annual processes, and contribute to continuous improvement initiatives. This position requires strong attention to detail, demonstrated customer service skills, and the ability to operate in a fast-paced and high growth environment.

Responsibilities:

• Serve as a primary point of contact for U.S. and global benefits inquiries, providing timely and accurate guidance to employees.

• Partner with vendors for annual U.S. Open Enrollment activities, including reviewing communications, validating system configuration, and assisting with enrollment system testing.

• Assist with documentation and analysis of benefit processes; identify opportunities for improvement and support implementation of enhancements.

• Conduct monthly benefits and risk insurance reconciliation and auditing to ensure accuracy of carrier files, payroll deductions, and enrollments.

• Partner with payroll and third-party administrators to resolve discrepancies, research claims issues, and ensure timely benefits deductions and funding.

• Review and approve employee benefit elections in Workday while ensuring alignment with eligibility rules and plan provisions.

• Responsible for managing leaves of absence and workplace accommodations in partnership with our leave administration vendor and internal partners.

• Prepare materials, data, and documentation to support compliance activities such as ACA reporting (e.g., 1095-C).

• Responsible for wellness initiatives, benefits education campaigns, and creative communications to improve employee awareness and utilization of programs.

• Participate in HR system testing and updates in Workday as needed for benefit configuration changes, life event updates, and annual cycle activities.

Required Qualifications:

• Minimum 2-5 years of U.S. benefits administration experience, ideally in a high-growth or technology-focused environment.

• Experience with HRIS systems; Workday experience strongly preferred.

• Proficiency in Microsoft Office or Google Suite applications, including advanced Excel functions (VLOOKUP, pivot tables).

• Working knowledge of 401(k) Plan, ERISA, ACA, HIPAA, FLSA, ADA, FMLA, and COBRA regulations.

• Strong analytical, problem-solving, and organizational skills with high attention to detail.

• Ability to manage multiple priorities, meet deadlines, and thrive in a dynamic environment.

• Excellent verbal and written communication skills with a customer-focused mindset.

Preferred Qualifications:

• Prior project support or coordination experience.

• PHR, CBP, or equivalent professional certification preferred.

What we offer:

RingCentral offers all the work/life benefits you could ever want, (and none of the micromanagement.)

• Comprehensive medical, dental, vision, disability, life insurance

• Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter Benefits

• 401K match and ESPP

• Flexible PTO

• Paid parental leave

• Pet insurance

• Employee Assistance Program (EAP) with counseling sessions available 24/7

• Rocket Lawyer services that provide legal advice, document creation and estate planning

• Employee bonus referral program

RingCentral’s Employee Success team recruits, supports, and rewards the talented people who are reimagining the world of communications. You’ll be part of a team that partners with business-unit leaders and provides world-class HR support. The ES team also refines and improves our Total Rewards program—an innovative, holistic package of benefits that provides RingCentral employees with the tools, resources, and environment they need to grow their careers and do the best work of their lives.

RingCentral’s work culture is the backbone of our success, and you’ll be at the forefront of those efforts. We are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. RingCentral offers on-site, remote and hybrid work options optimized for the ways we work and live now.

About RingCentral

RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™  (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.

RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

The compensation range for this position is between $100,000 and $130,000 for full-time employees, in addition to eligibility for variable pay, equity, and benefits.