AWS Operations Administrator

JOB SUMMARY

This position is eligible for remote work in one of the following states: Arkansas, Colorado, Georgia, Illinois, Iowa, Kansas, Louisiana, Minnesota, Missouri, Montana, Nebraska, New Mexico, North Dakota, Oklahoma, South Dakota, Texas, Wisconsin, or Wyoming. This position will require some travel for office meetings, as needed, to our corporate office in Tulsa, OK.

Job Profile Summary

The AWS Operations Administrator helps manage and maintain the company’s cloud environment on Amazon Web Services (AWS). Think of this role as the caretaker of the company’s online systems—making sure everything runs smoothly, stays secure, and performs well. This includes monitoring systems, fixing issues, organizing cloud resources, and supporting teams that rely on AWS for their work.

System Monitoring and Daily Operations

• Monitor cloud systems to ensure they are healthy and performing well.

• Respond to alerts and resolve issues quickly to prevent downtime.

• Perform routine updates, patches, and maintenance tasks.

• Stay current on AWS service deprecations and end‑of‑support versions, communicating impacts and coordinating updates with affected teams

Security and Access Control

• Manage user accounts and permissions to ensure only the right people have access.

• Help maintain strong security practices, including monitoring for unusual activity.

Cloud Resource Management

• Manage AWS services such as servers, storage, and databases.

• Adjust resources as needed to balance performance and cost.

• Support backup, recovery, and disaster‑readiness processes.

Troubleshooting and Support

• Investigate and resolve technical issues in the cloud environment.

• Work with IT and development teams to support applications running on AWS.

Documentation and Process Improvement

• Maintain clear documentation of system configurations and procedures.

• Recommend improvements to increase reliability, efficiency, and security.

Required Technical Skills

• Familiarity with infrastructure‑as‑code tools, preferably Terraform, for managing and provisioning AWS resources.

• Understanding of cloud computing concepts (servers, storage, networks, databases).

• Basic experience with operating systems such as Linux or Windows Server.

• Familiarity with system monitoring tools (e.g., CloudWatch or similar).

• Ability to manage user accounts, permissions, and security settings.

• Knowledge of networking basics (IP addresses, firewalls, VPNs).

• Experience with backup and recovery processes.

• Ability to read and understand logs to troubleshoot issues.

Education

• Bachelor's Degree in computer sciences or an equivalent combination of the following formal education and job-related experience. The level of knowledge needed for this position is typically obtained with ten plus years of experience in a discipline relevant to core IT architecture.

Work Experience

• Significant experience and understanding of current data center technologies

• Experience in the implementation, support and function of:

  • Infrastructure hardware configuration

  • IP networking

  • Windows Server and/or Unix operating systems

  • Shared storage technologies

  • Virtualization technologies

  • Event monitoring, logging and data collection techniques

  • Public Cloud Technologies

• Proven track record of mentoring, influencing and facilitating discussions across a wide range of teams and technologies

• Training and experience related to:

  • Operating systems software

  • Computer hardware

  • Networking

  • Communications

  • Security administration

• Experience identifying, researching and analyzing core technology problems and performing root cause analysis

• Experience reviewing and interpreting manuals, journals, computer display screens, computer printouts, error logs and correspondence

• Experience researching, preparing and composing systems operating procedures and documentation, reports and correspondence

• Experienced interacting with customers and vendors

Knowledge, Skills and Abilities

• Ability to: apply arithmetic and computer math

• Ability to: interact, advise, guide, train and communicate effectively

• Ability to: communicate and/or exchange information; conduct oral presentations

Licenses and Certifications

• None required

Strength Factor Rating - Physical Demands/Requirements

• Sedentary Work - Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Strength Factor Description - Physical Demands/Requirements

• Standing: Remaining on one's feet in an upright position at a work station without moving about (Occasionally)

• Walking: Moving about on foot (Frequently)

• Sitting: Remaining in a seated position (Constantly)

• Lifting: Raising or lowering an object from one level to another (includes upward pulling) (Occasionally)

• Carrying: Transporting an object, usually holding it in the hands or arms, or on the shoulder (Occasionally)

• Pushing: Exerting force upon an object so that the object moves away from the force (Occasionally)

• Pulling: Exerting force upon an object so that the object moves toward the force (includes jerking) (Occasionally)

• Climbing: Ladders, Stairs (Occasionally)

• Balancing: Maintaining body equilibrium to prevent falling (Occasionally)

• Stooping: Bending the body downward and forward by bending the spine at the waist (Occasionally)

• Kneeling: Bending the legs at the knees to come to rest on the knee or knees (Occasionally)

• Crouching: Bending the body downward and forward by bending the legs and spine (Occasionally)

• Crawling: Moving about on the hands and arms in any direction (Occasionally)

• Reaching: Extending hands and arms in any direction (Constantly)

• Handling: Seizing, holding, grasping, turning or otherwise working with the hand or hands (Manual Dexterity) (Constantly)

• Fingering: Picking, pinching or otherwise working with the fingers primarily (Finger Dexterity) (Constantly)

• Feeling: Perceiving such attributes of objects/materials as size, shape, temperature, texture, movement or pulsation by receptors in the skin, particularly those of the finger tips (Constantly)

• Talking: Expressing or exchanging ideas/information by means of the spoken word (Frequently)

• Hearing: Perceiving the nature of sound by the ear (Frequently)

• Tasting/Smelling: (Occasionally)

• Near Vision: Clarity of vision at 20 inches or less (Constantly)

• Far Vision: Clarity of vision at 20 feet for more (Frequently)

• Depth Perception: Three-dimensional vision; ability to judge distances and spatial relationships so as to see objects where and as they actually are (Frequently)

• Vision: Color - The ability to identify and distinguish colors (Constantly)

Working Conditions/Environment

• Employee is subject to inside environmental conditions

Working Conditions

• Well lighted, climate controlled areas (Constantly)

• Frequent repetitive motion (Constantly)

• CRT (Computer Monitor(s)) (Constantly)

Travel

• Travel in and around office facilities

Driving

• Based on assigned tasks, employee may be assigned a company vehicle requiring the applicable driver's license

ONEOK is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, sex, pregnancy, sexual orientation, age, religion, creed, national origin, gender identity, disability, military/veteran status, genetic information or any other categories protected by applicable law.

The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of ONEOK.

ONEOK is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation email [email protected] or call 1-855-663-6547​.

Expected Salary Range