AVP, Product - Pet

Are you passionate about being part of a team that delivers extraordinary care to help individuals and businesses prepare for and protect their retirement? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

Please Note: This position is open to working remotely in the United States.

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Job Description Summary

Do you want to help people protect their pet’s health and their financial freedom to take care of them? We are the first and largest pet health insurer in the United States, and we’re looking for the best people to help us on our way to protecting the health of one million pets!
As an AVP, you’ll oversee the performance of all insurance products & form development responsibilities associated with Pet state management on a country-wide basis. You’ll also lead the product strategy, design and development, compliance maintenance, ongoing performance improvements, innovation, and excellence for all products offered by Pet. We’ll count on you to ensure profit and growth for all insurance products at a state and country-wide level.

Job Description

Key Responsibilities: 

• Oversees the product strategy for Pet, including the development, implementation, and maintenance of all products in all states.

• Delivers business outcomes in areas of product usage and product quality, including tracking and improving adoption, growth, retention, product engagement scores, time to value, Net Promoter Scores (NPS), etc.

• Implements product pricing deviations at a state level and identifies technology needs to support these differences. Implements the pricing tools necessary to enhance Pet product P&L and create efficiency gains.

• Ensures execution of state product pricing activities to drive profitable growth results and achieve business goals. Manages form creation and revisions process in compliance with state statues.

• Partners with leaders across the organization to ensure successful product placement. Provides input to interdependent business unit areas related to a comprehensive product offering, responding to the needs of the customers. Identifies opportunities to position Pet products in new ways.

• Collaborates with Pet leadership to manage risk.

• Participates on various industry committees to promote the company. Keeps the company’s best interest in the forefront while interacting with the broader enterprise in common or leveraged areas. Sponsors or provides oversight for special projects.

• Influences business decisions, collaborates in strategic planning and policy development for the company as well as tactical planning. Ensures execution of company initiatives.

• Oversees associate management including hiring and placement, engagement and diversity, performance management and coaching, and salary planning and administration. Selects, trains, develops, coaches, and mentors to achieve objectives and maintain high degree of competency.

May perform other responsibilities as assigned.

Reporting Relationships:  Reports to VP, Operational Excellence – Pet. Leads a team of 3 or more direct reports and approximately 12  indirect reports..

Typical Skills and Experiences: 

Education:  Undergraduate degree in Business, Economic, Finance preferred.

License/Certification/Designation: Completion of general insurance courses, such as CPCU, preferred.

Experience:  Typically, 10 or more years of experience in product, pricing, insurance, financial services, marketing or communication, including 5 or more years of management experience.

Knowledge, Abilities and Skills:  Demonstrated ability to communicate effectively, both verbally and in written form, with all levels of management; advanced organizational abilities and the capability to manage several diverse tasks concurrently; high levels of credibility and professionalism in dealings with senior executives.  Skills include strategic agility, results orientation, customer focus, effective team building, decision making quality, organizational agility, business acumen.

Other criteria, including leadership skills, competencies and experiences may take precedence.

Staffing exceptions to the above must be approved by the hiring manager’s leader and HR Business Partner.

Values:  Regularly and consistently demonstrates Nationwide Values.

Job Conditions: 

Overtime Eligibility: Not Eligible (Exempt)

Working Conditions: Normal office environment.

ADA:  The above statements cover what are generally believed to be principal and essential functions of this job.  Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties. 

We currently anticipate accepting applications until 11/07/2025. However, we encourage early submissions, as the posting may close sooner if a strong candidate slate is identified before the deadline.

Benefits

We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here.

Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.

This position could be filled within any of the lower 48 U.S. states.

Smoke-Free Iowa Statement: Nationwide Mutual Insurance Company, its affiliates and subsidiaries comply with the Iowa Smokefree Air Act. Smoking is prohibited in all enclosed areas on or around company premises as well as company issued vehicles. The company offers designated smoking areas in which smoking is permitted at each individual location. The Act prohibits retaliation for reporting complaints or violations. For more information on the Iowa Smokefree Air Act, individuals may contact the Smokefree Air Act Helpline at 888-944-2247.

For NY residents please review the following state law information: Notice of Employee Rights, Protections, and Obligations LS740 (ny.gov) https://dol.ny.gov/system/files/documents/2022/02/ls740_1.pdf

NOTE TO EMPLOYMENT AGENCIES:

We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.

Nationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. If a Sales job, Sales Incentives, based on performance goals are possible in addition to this range. Note on Compensation for Part-Time Roles: Please be aware that the salary ranges listed below reflect full-time compensation. Actual compensation may be prorated based on the number of hours worked relative to a full-time schedule.

The national salary range for AVP, Product - Pet : $162,000.00-$320,000.00

The expected starting salary range for AVP, Product - Pet : $171,000.00 - $287,000.00