Associate Product Manager

Overview:

• Workstyle: Remote

• Reports to: Director, Product Management / VP of Product Management

• Travel Expectations: Minimal travel, determined primarily for team offsites, product planning sessions or occasional customer or team gatherings.

• Physical Requirements/Demands: None

What we’re looking for:

We’re seeking a detail-oriented and analytically driven Associate Product Manager to support our growing Product team. You’ll bring curiosity, critical thinking, and a collaborative mindset to every stage of the product lifecycle. Our ideal candidate will have:

• 1–3 years of experience in a product, business analyst, or project coordinator role (tech or e-commerce experience a plus)

• Proficiency in research and data analysis, with the ability to synthesize findings clearly

• Basic understanding of product development processes and agile methodologies

• Strong communication and presentation skills, both written and verbal

• Familiarity with tools such as Google Workspace, JIRA, Confluence, Excel/Sheets (SQL or data tools a plus)

• A desire to grow into a full product ownership role

What you’ll do:

• Gather business and user requirements through interviews, data analysis, and competitive research

• Create and maintain feature-level documentation, including product specs, use cases, and user stories

• Conduct user testing, QA, and validation activities to ensure high-quality feature releases

• Translate customer feedback and research into actionable product insights

• Support project management functions—tracking milestones, updating timelines, and coordinating team deliverables

• Participate in brainstorming sessions and cross-functional meetings to identify and refine opportunities

• Present updates and research findings to internal stakeholders, with guidance

• Continuously improve your product knowledge and project ownership skills

How you’ll be measured:

• Accuracy, clarity, and completeness of documentation and deliverables

• Quality and timeliness of product support tasks, including research, testing, and stakeholder communication

• Contribution to feature success through preparation, coordination, and follow-through

• Ability to take ownership of small initiatives with increasing independence

• Team feedback and collaboration effectiveness across Product, Design, Engineering, and other functions

How you’ll make a difference:

As an Associate Product Manager, you’ll play a key role in enabling smooth and insightful product development. Your work ensures that our product team has the clarity and coordination it needs to deliver solutions that inspire our customers. This is a foundational role for future product leadership and innovation at Custom Ink.

Compensation: 

We are committed to providing pay transparency and equitable compensation.

• For this salaried exempt position is $75,000 - $85,000 plus a performance bonus targeted at 5% of base salary, tied to individual/company performance and continued retention. Placement within the range is determined by a variety of factors, including but not limited to: knowledge, skills, years & depth of experience, and equity with internal team members. 

The perks!

• Generous Paid Time Off: Recharge with flexible paid time off policies and major paid holidays. 

• Comprehensive Health Coverage: Complete Medical, Dental, and Vision coverage at a low cost through a PPO or HDHP plan to support your and your family’s well-being. 

• Employee Wellness: Access to virtual medical consultations through MDLIVE, and mental health services through some of our preferred partners. 

• Family-Friendly Benefits: Up to 12 weeks of fully paid parental leave for birthing parents and 6 weeks for non-birthing parents, plus adoption assistance and family-building benefits

• Financial Wellness: Plan for the future with a 401(k) retirement plan with company matching, complimentary life & AD&D insurance coverage, and access to financial planning resources. 

• Professional Development: Grow your career with access to training programs, certifications, and tuition assistance.

Cover letters are preferred (not required), Custom Ink values individuality, so use your judgment and write to us in your own voice.

CustomInk, LLC (""Custom Ink"") is an Equal Opportunity Employer. We celebrate diversity in all forms and are committed to maintaining a discrimination-free workplace that treats applicants and employees with dignity and respect. Our employment process is conducted without regard to race, color, religion, nationality or ethnic background, sex, pregnancy, sexual orientation, gender identity or expression, age, disability, protected veteran status, genetic information, or other attributes protected by state, federal, and local law.

Custom Ink uses E-Verify to confirm the employment eligibility of all new team members. To learn more about E-Verify, including your rights and responsibilities, please click here.

Custom Ink will only consider applicants who reside in states where it is registered to do business as an employer. We are currently not registered in the following states: AK, AR, CT, HI, ID, IA, KS, KY, LA, ME, MI, MS, MO, MT, NE, ND, NH, NM, OK, RI, SD, UT, VT, WV, WY.