The Associate eCommerce Project Manager coordinates client requests, manages Jira tickets, aids in QA testing, and communicates with clients, ensuring effective project execution.
About the Role
We are looking for a highly motivated, tech-savvy coordinator to join our eCommerce Strategy Team. This person will be the third key member of an important client team — supporting cross-functional collaboration, managing client requests, owning ticket hygiene in Jira, and helping move projects across the finish line. You’ll work closely with developers, QA, and clients to understand the “why” behind feature requests and help turn client ideas into actionable tickets.
In this role, you’ll also help in our quality assurance process: performing QA when needed, coordinating testing across teams, and keeping an eye on progress to ensure nothing gets stuck. You don’t need formal QA training — just strong attention to detail, a passion for getting things right, and the organizational skills to keep a process humming.
What We’ll Love About You
- You’re a strategic and creative thinker who takes pride in thoughtful, thorough execution
- You’re organized, detail-oriented, and comfortable juggling many moving parts
- You troubleshoot issues quickly and independently by researching, asking questions, and using your resources
- You’re a proactive communicator who writes clear, effective messages across email, Slack, and Jira
- You’re a team player who enjoys teaching, learning, and working collaboratively
- You bring a positive, can-do attitude to everyday tasks and challenges
What You’ll Do
eCommerce Project Coordination
- Translate client ideas and business goals into clearly written, actionable development tickets
- Manage Jira tickets across multiple teams and disciplines (dev, QA, design, etc.), ensuring they stay updated and on track
- Create and maintain documentation in Confluence
- Help maintain roadmaps and delivery timelines that align with client expectations
- Act as a partner to the client, proactively offering suggestions before they’re asked
Quality Assurance Support
- Collaborate with QA and development teams to scope test cases and acceptance criteria
- Perform cross-browser, device, and responsive QA testing for new features and fixes
- Identify, log, and track bugs and inconsistencies in Jira with clear reproduction steps
- Help enforce QA standards and make sure tickets aren’t closed without proper validation
Client Communication
- Attend weekly client meetings and communicate clearly and promptly via email and Slack
- Surface blockers, risks, or questions to internal and client stakeholders
- Maintain a high standard of professionalism and client service
What You’ll Need to Have
- 1–2+ years of experience in eCommerce project management, account coordination, or a related role
- Familiarity with Jira, Confluence, or other project management tools
- Experience working with development teams and understanding web fundamentals
- General understanding of eCommerce platforms like Magento, Salesforce, Shopify, or similar
- Experience with third-party integrations
- Excellent communication and documentation skills
- A curiosity-driven mindset with a desire to grow in the fields of eCommerce, Project Management, and QA
Top Skills
Confluence
JIRA
Magento
Salesforce
Shopify
Acadaca Denver, Colorado, USA Office
Denver, CO, United States, 80014
Similar Jobs
Computer Vision • Healthtech • Information Technology • Logistics • Machine Learning • Software • Manufacturing
The Technical Program Manager will lead automation initiatives in manufacturing, improve processes, draft requirements, engage vendors, and oversee implementation and metrics reporting.
Top Skills:
Automated Packaging MachinesAutomation SystemsMechanical Engineering
Artificial Intelligence • Big Data • Cloud • Information Technology • Software • Cybersecurity • Data Privacy
Manage multiple customer-facing projects, prepare clients for deployment, track deliverables, and ensure quality and team synergy throughout the project lifecycle.
Top Skills:
Google SuiteMicrosoft Applications
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
The Senior Program Manager will lead cross-functional initiatives to drive transformational change, utilizing analytical skills and strategic problem-solving. Responsibilities include program ownership, communication with stakeholders, and managing program execution effectively.
What you need to know about the Colorado Tech Scene
With a business-friendly climate and research universities like CU Boulder and Colorado State, Colorado has made a name for itself as a startup ecosystem. The state boasts a skilled workforce and high quality of life thanks to its affordable housing, vibrant cultural scene and unparalleled opportunities for outdoor recreation. Colorado is also home to the National Renewable Energy Laboratory, helping cement its status as a hub for renewable energy innovation.
Key Facts About Colorado Tech
- Number of Tech Workers: 260,000; 8.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lockheed Martin, Century Link, Comcast, BAE Systems, Level 3
- Key Industries: Software, artificial intelligence, aerospace, e-commerce, fintech, healthtech
- Funding Landscape: $4.9 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Access Venture Partners, Ridgeline Ventures, Techstars, Blackhorn Ventures
- Research Centers and Universities: Colorado School of Mines, University of Colorado Boulder, University of Denver, Colorado State University, Mesa Laboratory, Space Science Institute, National Center for Atmospheric Research, National Renewable Energy Laboratory, Gottlieb Institute
