Dragos is on a relentless mission to defend industrial organizations that provide us with the necessities of modern civilization; running water, functioning electricity, and safe industrial working environments. As the market leader in ICS/OT Cybersecurity, we are dedicated to arming our customers with best-in-class technology, threat intelligence, and services to protect their systems as effectively and efficiently as possible. We’re a remote-first culture with operations in North America, Europe, the Middle East, and APAC. We’re looking for mission-oriented teammates who embody our core values of authenticity, transparency, and trust. Are you ready to make a difference? Come join a mission that can save the world!
About the Role:
As part of the Professional Services team, you'll play a key role in helping customers strengthen the security of their industrial environments. You’ll support hands-on engagements that include architecture reviews, assessments and tabletop exercises - working side by side with experts who protect critical infrastructure around the world. From contributing to customer reports to developing training materials and learning the nuances of ICS/OT systems, this position offers a chance to build real-world experience, expand your technical skills and make a tangible impact on how organizations defend their operations.
Responsibilities:
- Support team members during customer engagements such as architecture reviews, documentation assessments, tabletop exercises, and site walk-downs.
- Assist with data collection and analysis from networks and host devices, including reviewing logs, packet captures, and system configurations.
- Contribute to drafting findings and recommendations for customer reports, with opportunities to present portions of the work and address customer questions under guidance.
- Perform analysis of network communications utilizing the Dragos Platform to identify anomalies, threats, or risks to client environments.
- Participate in tabletop exercises and workshops to build knowledge and help customers practice incident response.
- Collaborate with team members to transform insights from customer work into improvements for Dragos products, services, and training programs.
- Continuously learn about industrial environments, ICS/OT technologies, and security best practices through hands-on engagements and mentorship.
Qualifications:
- Curiosity about industrial control systems (ICS), operational technology (OT), and industrial protocols, with a desire to develop expertise over time.
- Exposure to or interest in industries like manufacturing, energy, or utilities.
- Demonstrated ability to learn quickly, especially on technical topics, and apply learnings in practical scenarios.
- Exposure to foundational cybersecurity principles through full-time work, coursework, bootcamps, certifications (e.g., CompTIA Security+, CySA+), or internships.
- Basic knowledge of networking concepts such as IP addressing, subnets, and common network devices (routers, switches). Awareness of cybersecurity tools such as antivirus software, firewalls, and intrusion detection systems.
- Comfort using Windows/Linux command line interfaces and basic system administration tasks.
- Willingness to travel up to 40% (domestic and international) to support customer engagements.
- Ability to work independently in a remote environment and coordinate across distributed teams.
Compensation:
- Salary: $84,000
- Competitive Equity Package
- Comprehensive Benefits Plan
#LI-JF1 #LI-REMOTE
Dragos is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local laws. All new hires must pass a background check as a condition of employment.
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