Assistant Manager - Technology Services

Description and Requirements
Job Responsibilities

• Manages design, distribution, performance, replication, security, availability, and access requirements for large and complex SQL & Sybase databases.
• Designs and develops physical layers of databases to support various application needs; Implements back-up, recovery, archiving, conversion strategies, and performance tuning; Manages job scheduling, application release, database change and compliance.
• Identifies and resolves problem utilizing structured tools and techniques.
• Provides technical assistance and mentoring to staff in all aspects of database management; Consults and advises application development teams on database security, query optimization and performance.
• Writes scripts for automating DBA routine tasks and documents database maintenance processing flows per standards.
• Implement industry best practices while performing database administration task
• Work in Agile model with the understanding of Agile concepts
• Collaborate with development teams to provide and implement new features.
• Able to debug production issues by analyzing the logs directly and using tools like Splunk.
• Begin tackling organizational impediments
• Learn new technologies based on demand and help team members by coaching and assisting.

Education, Technical Skills & Other Critical Requirement
Education
Bachelor's degree in computer science, Information Systems, or another related field with 7+ years of IT and Infrastructure engineering work experience.
Experience
(In Years)
7+ Years Total IT experience & 4+ Years relevant experience in SQL Server + Sybase Database
Technical Skills

• Database Management: Proficient in managing and administering SQL Server, Azure SQL Server, and Sybase databases, ensuring high availability and optimal performance.
• Data Infrastructure & Security: Expertise in designing and implementing robust data infrastructure solutions, with a strong focus on data security and compliance.
• Backup & Recovery: Skilled in developing and executing comprehensive backup and recovery strategies to safeguard critical data and ensure business continuity.
• Performance Tuning & Optimization: Adept at performance tuning and optimization of databases, leveraging advanced techniques to enhance system efficiency and reduce latency.
• Cloud Computing & Scripting: Experienced in cloud computing environments and proficient in operating system scripting, enabling seamless integration and automation of database operations.
• Management of database elements, including creation, alteration, deletion and copying of schemas.
• databases, tables, views, indexes, stored procedures, triggers, and declarative integrity constraints
• Strong database analytical skills to improve application performance.
• Strong knowledge in ITSM process and tools (ServiceNow).
• Ability to work 24*7 rotational shift to support the Database and Splunk platforms.

Other Critical Requirements

• Automation tools and programming such as Ansible and Python
• Excellent Analytical and Problem-Solving skills
• Experience managing geographically distributed and culturally diverse workgroups with strong team management, leadership and coaching skills
• Excellent written and oral communication skills, including the ability to clearly communicate/articulate technical and functional issues with conclusions and recommendations to stakeholders.
• Prior experience in handling state side and offshore stakeholders
• Experience in creating and delivering Business presentations.
• Demonstrate ability to work independently and in a team environment

About MetLife
Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World's 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we're inspired to transform the next century in financial services.
At MetLife, it's #AllTogetherPossible . Join us!
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