As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.
About This Role:
CrowdStrike is seeking a seasoned Assistant General Counsel, Legal Shared Services to lead the next evolution of how legal services are delivered at scale. This role blends strategic vision, operational rigor, and hands-on leadership — driving process excellence, AI-enabled automation, and system integration across the global legal department.
As AGC of Legal Shared Services, you will define how CrowdStrike’s legal department scales — transforming complex processes into seamless, data-driven, and AI-enhanced systems. You’ll empower attorneys and business teams to focus on high-value work while ensuring operational precision, visibility, and speed.
The ideal candidate is a builder and connector — comfortable designing workflows in ServiceNow or Salesforce, reviewing metrics dashboards, coaching remote teams, and translating complexity into simple, repeatable, and measurable systems.
What You’ll Do:
Architect, implement, and continuously improve legal service delivery infrastructure across ServiceNow, Salesforce, and related platforms.
Develop and maintain intake, triage, and workflow automation for commercial, compliance, marketing, product, and corporate legal support.
Lead the integration of CLM, contract intelligence, and matter management systems into a unified service experience.
Ensure legal tools and processes align with enterprise IT, security, and data governance standards.
Provide enterprise-level legal oversight and strategic counsel across all business functions—driving alignment, anticipating risk, and ensuring clarity, cohesion, and disciplined execution of organizational priorities.
Oversee a remote team responsible for AI-driven workflow build, maintenance, and optimization.
Supervise data analytics, dashboarding, and insights to measure throughput, SLA adherence, and operational performance.
Lead deployment of agentic legal workflows and assist with prompt engineering, model testing, and performance monitoring for AI-enabled legal tasks.
Partner with internal data and AI engineering teams to pilot new automation and intelligence use cases.
Map, document, and continuously refine legal processes — intake to delivery — ensuring scalability, consistency, and measurable results.
Champion change management, training, and adoption of new systems and tools across the legal department.
Ensure strong controls for auditability, compliance, and knowledge retention.
Be the constant: a trusted anchor through growth, change, and high-volume demand.
Collaborate closely with Legal Operations, IT, Security, and Finance to align on systems, budgets, and priorities.
Serve as primary liaison between Legal and enterprise shared services (ITSM, CRM, GRC, and AI Ops teams).
Maintain visibility across all legal service streams — connecting silos, mitigating risk, and ensuring continuity through growth and change.
Support vendor selection, negotiation, and lifecycle management for legal technology solutions.
Lead and mentor a distributed team of legal professionals and technologists.
Build a high-performance culture rooted in accountability, service excellence, and innovation.
Preserve institutional memory and provide continuity through personnel changes and scaling demands.
What You’ll Need:
J.D. from an accredited law school and active membership in at least one U.S. state bar.
10+ years of legal experience (law firm and/or in-house), ideally within multi-location, high-demand industries, technology, SaaS, or AI-driven environments.
Experience managing remote teams and multi-system implementations.
Strong analytical and project management skills with the ability to synthesize metrics into actionable insights.
Excellent communication and interpersonal skills; capable of influencing at all levels of the organization.
Skilled at translating legal and operational complexity into simple, actionable solutions.
Experience with AI/ML-based legal tools, CLM systems (e.g., Ironclad, Icertis, Conga), and data analytics platforms (e.g., PowerBI, Tableau).
Familiarity with Lean Six Sigma, Agile, or Design Thinking methodologies.
Prior leadership experience in a Legal Shared Services or Legal Operations function within a high-growth tech company.
Understanding of global contracting, data privacy, and compliance issues.
Passion for innovation and continuous improvement in legal delivery models.
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Benefits of Working at CrowdStrike:
Remote-friendly and flexible work culture
Market leader in compensation and equity awards
Comprehensive physical and mental wellness programs
Competitive vacation and holidays for recharge
Paid parental and adoption leaves
Professional development opportunities for all employees regardless of level or role
Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
Vibrant office culture with world class amenities
Great Place to Work Certified™ across the globe
CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.
CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.
If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at [email protected] for further assistance.
Find out more about your rights as an applicant.
CrowdStrike participates in the E-Verify program.
Notice of E-Verify Participation
Right to Work
CrowdStrike, Inc. is committed to fair and equitable compensation practices. Placement within the pay range is dependent on a variety of factors including, but not limited to, relevant work experience, skills, certifications, job level, supervisory status, and location. The base salary range for this position for all U.S. candidates is $210,000 - $300,000 per year, with eligibility for bonuses, equity grants and a comprehensive benefits package that includes health insurance, 401k and paid time off.For detailed information about the U.S. benefits package, please click here.
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