Application Engineer

Are you passionate about solving real-world problems with cutting-edge technology? Do you want to be part of the team that’s building the backbone of the next industrial revolution? Join Arch Systems and help drive the transformation of global electronics manufacturing.

About this Role:

As an Applications Engineer on our AppEng team, you’ll be at the intersection of innovation and impact. This team plays a mission-critical role in ensuring technical and operational success for our customers by delivering reliable, high-quality data from factory floors around the world.

Every day, our ArchFX Platform ingests millions of IoT data points from thousands of advanced machines. These data streams are fused with a time-aware “factory map” — a digital representation of each machine’s physical location and configuration within production lines.

You’ll collaborate with industry-leading experts in electronics manufacturing and work on a platform that is redefining how factories operate in the Industry 4.0 era.

What You Will Own & Drive:

• Support and optimize data connectivity to factory machines
• Maintain and evolve the virtual factory map, a central data structure for the ArchFX Cloud
• Ensure seamless integration across our platform’s data pipelines, analytics models, and edge devices
• Track and resolve technical issues, driving operational excellence for your team and Arch customers
• Deploy and debug machine connections to customers’ manufacturing equipment to power Arch’s data analytics insights
• Use, improve, and develop monitoring tools and machine setup scripts to support machine connectivity
• Build and present technical reports to internal and external stakeholders on issue management and platform performance
• Work directly with customers and collaborate with Technical Project Managers, Account Managers, and other Applications Engineers to deliver successful rollouts and end-to-end solutions, including Factory Map deployment and full-stack integration

What You Bring to The Table: 

• Basic understanding of computing and IT systems, cloud and web application software architecture, IoT, electronics, and data processing systems and an understanding of design for security, availability, and performance. 
• Familiarity with running scripts and navigating Windows/Linux environments
• Strong interpersonal and communication skills.
• Ability to balance multiple tasks simultaneously.
• Extreme attention to detail and data accuracy.
• Experience working with customer-facing operations on understanding technical feedback and efficiently resolving issues.
• Understanding of cultural sensitivity and ability to collaborate with teams in Asia, Europe, and the Americas

What Makes You Stand Out:

• Experience using Python to support customer-facing systems
• Familiarity with databases and structured query languages (SQL)
• Experience with networking systems and protocols such as HTTP and MQTT
• Prior domain knowledge in electronics, discrete manufacturing, or factory equipment systems
• Strong working knowledge of issue tracking systems such as Jira or Asana
• Proficiency in Excel, including use of pivot tables, macros, and structured tracking tools
• Experience in a customer-facing engineering role
• Passion for manufacturing and building more connected, intelligent, and sustainable industrial systems

How We Will Support You:

• Innovate with Impact: Be part of a team developing transformative data products that optimize and revolutionize manufacturing operations globally. Your work will directly impact efficiency, sustainability, and growth for some of the world’s leading industrial companies.
• Collaborative Environment: Join a passionate, multidisciplinary team that values innovation, open communication, and teamwork. We foster a culture of continuous learning, mutual respect, and cross-functional collaboration, empowering everyone to contribute meaningfully.
• Growth & Development Opportunities: Advance your career through hands-on experience in product leadership, data-driven decision-making, and technical innovation. Arch supports professional development with pathways for skill enhancement, leadership growth, and increasing product vision expertise.
• Equity & Ownership: Share in the company’s success through equity ownership, aligning your personal success with Arch’s mission and growth.
• Remote-First Flexibility: Embrace a remote-first work culture that provides flexibility and balance, supporting productivity and connection in a collaborative virtual environment.

Application Process

Please submit resumes in English. We encourage passionate applicants to apply, even if they don’t meet every qualification. At Arch, we value authenticity and believe in hiring individuals as their full, unique selves. We’re committed to fostering an environment where team members can leverage their strengths while continuously learning and growing. Don’t let imposter syndrome hold you back—if you’re excited about this opportunity, we’d love to hear from you!

About Arch Systems

At Arch Systems, we empower discrete manufacturing facilities with deep data insights that enable optimal efficiency, precise KPIs, and proactive decision-making. We work with leading manufacturers to integrate and optimize their data for actionable intelligence, fueling productivity and operational excellence.

Compensation Practices

Our commitment to equitable compensation is central to our values. We benchmark our compensation structure against competitive market rates, specifically using data from the San Francisco Bay Area, to ensure fair and transparent pay practices. Our structure comprises a base salary, performance-based incentives, and, where applicable, equity ownership to align with our long-term vision.

For US-based employees, our benefits package includes comprehensive healthcare options for both employees and dependents, retirement contributions, and other supportive resources for wellbeing and development.

International applicants who join through our trusted global partners will receive benefits specific to their region and will also be granted non-qualified stock options (NQSOs) from Arch Systems, enabling them to share in our company’s success.

Remote Equal

Arch champions a remote-first work environment since its inception, promoting flexibility and inclusivity across all teams. While we welcome talent from diverse locations, we currently do not offer visa sponsorship.

Arch is committed to full compliance with regulations from the Office of Foreign Assets Control (OFAC) to ensure alignment with all applicable sanctions programs. This means we do not engage in transactions or employment practices that conflict with OFAC regulations, including the hiring of individuals residing in regions subject to US sanctions