The Analyst, Order Operations role focuses on supporting the sales team by managing contracts, creating CRM opportunities, and improving booking processes while collaborating across departments.
Attentive® is the AI-powered mobile marketing platform transforming the way brands personalize consumer engagement. Attentive enables marketers to craft tailored journeys for every subscriber, driving higher recurring revenue and maximizing campaign performance. Activating real-time data from multiple channels and advanced AI, the platform personalizes content, tone, and timing to deliver 1:1 messages that truly resonate.
With a top-rated customer success team recognized on G2, Attentive partners with marketers to provide strategic guidance and optimize SMS and email campaigns. Trusted by leading global brands like Neiman Marcus, Samsung, Wayfair, and Dyson, Attentive ensures enterprise-grade compliance and deliverability, supporting trillions of interactions across more than 70 industries. To learn more or request a demo, visit www.attentive.com or follow us on LinkedIn, X (formerly Twitter), or Instagram.
Attentive’s growth has been recognized by Deloitte’s Fast 500, Linkedin’s Top Startups and Forbes Cloud 100 all thanks to the hard work from our global employees!
About the Role
We're building something special here within the Deal Enablement team at Attentive - supporting an ever evolving sales organization, this Order Operations Analyst (Expansions) role represents an unique opportunity to join a fast-paced, strategically focused team, contributing to the business through building strategies and processes, while leveraging tools to help our sales team scale.
What You'll Accomplish
- Reviewing contracts for accuracy/compliance and booking orders
- Create CRM opportunities and quotes for expansion Account Executives and Account Directors
- Assist reps with order forms, pricing, approvals, and execution (accelerating sales cycles)
- Act as a trusted partner and collaborate with sales, finance, and legal leadership
- Continuously improve existing quoting and booking processes
- Work with Revenue Enablement to lead operational trainings for the field organization
- Coordinate, design, and deliver training materials and content for internal team members and stakeholders
- Identify and implement operational IT enhancements
- Maintain a library of best practices and internal process documentation
Your Expertise
- Bachelor’s degree
- Open to recent graduates with Business or Finance degrees
- 1+ years of experience working in Quote-To-Cash Operations, or Sales Operations at high-velocity startups and/or mid-to-large scale global companies ideally
- Experience with reviewing contracts for compliance
- Strong attention to detail and excellent problem-solving skills
- Executive presence with the ability to drive improvements without minimal oversight
- Intermediate level MS Excel / Google sheet skills and analytics background
- Intermediate skill set and aptitude with MS Office (Word, Powerpoint) & GSuite (Docs, Sheets, Slides)
- Very strong verbal and written communication skills
- Ability to work cross-functionally across departments and juggle multiple priorities
- Motivated individual with career aspirations in the fields of technology and finance
You'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work.
For US based applicants:
- The US base salary range for this full-time position is $65,000 - $70,000 annually + equity + benefits
- Equity is a substantial part of the total compensation package
- Our salary ranges are determined by role, level and location
#LI-ML1 #LI-DNI
Attentive Company Values
Default to Action - Move swiftly and with purpose
Be One Unstoppable Team - Rally as each other’s champions
Champion the Customer - Our success is defined by our customers' success
Act Like an Owner - Take responsibility for Attentive’s success
Learn more about AWAKE, Attentive’s collective of employee resource groups.
If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.
At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.
Top Skills
Google Sheets
Google Suite
Excel
MS Office
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