AI Product Manager

About Command|Link

Command|Link is a global SaaS Platform providing network, voice services, and IT security solutions, helping corporations consolidate their core infrastructure into a single vendor and layering on a proprietary single pane of glass platform. Command|Link has revolutionized the IT industry by tackling the problems our competitors create. In recognition for our unprecedented innovation and dedication, Command|Link was recognized as the SD-WAN Product of the Year, ITSM Visionary Spotlight, UCaaS Product of the Year, NaaS Product of the Year, Supplier of the Year, and the AT&T Strategic Growth Partner. Command|Link has built the only IT platform for scale that solves ISP vendor sprawl and IT headaches. We make it easy for our customers to get more done, maximize uptime and improve the bottom line.

Learn more about us here!

This is a remote position open to candidates residing in the following states: Alabama, Arizona, Arkansas, Florida, Georgia, Indiana, Kansas, Kentucky, Louisiana, Maryland, Michigan, Mississippi, Missouri, Nevada, New Hampshire, North Carolina, Ohio, Oklahoma, South Carolina, Tennessee, Texas, Utah, Virginia, Wisconsin

About your new role:

We’re looking for a Technical Product Manager who sits at the intersection of product strategy, engineering execution, and AI-accelerated development. This is not a “write tickets and run ceremonies” PM role. You’ll work directly with engineers using tools like Cursor, Claude Code, copilot, and internal agents to ship faster, validate ideas earlier, and get product into customers’ hands with real business impact.

You’ll be responsible for turning customer problems and revenue opportunities into clear, technically grounded product direction, while leveraging AI-first workflows to increase velocity, quality, and learning speed across the team. This role is ideal for a PM who is deeply technical, comfortable reading code, and excited about how agentic tools are reshaping how products get built.

Key Responsibilities:

• Own product outcomes from problem discovery to shipped product to revenue impact.
• Translate customer, sales, and market inputs into clear, technically actionable requirements.
• Partner tightly with engineering to define scope, tradeoffs, and sequencing.
• Actively use AI development tools (Cursor, Claude Code, copilots, internal agents) to:
  • Prototype workflows and features.
  • Validate technical approaches early.
  • Reduce iteration cycles between idea and implementation.
• Drive fast feedback loops using MVPs, experiments, and real customer usage.
• Balance speed and quality while keeping the team focused on high-leverage work.
• Align roadmap priorities to ARR growth, retention, and expansion opportunities.
• Serve as a strong technical voice in product discussions with leadership, sales, and customers.

What you'll need for success:

• 5+ years of Product Management experience in technical or platform-heavy products
• Strong technical foundation comfortable with reading code, understanding system architecture and discussing tradeoffs with engineers.
• Hands-on experience with AI-assisted development tools (Cursor, Claude Code, GitHub Copilot, internal agents, etc.)
• Proven track record of shipping products that drive measurable business results
• Experience working in high-growth, fast-iteration environments
• Customer-obsessed mindset with strong product intuition
• Clear communicator who can align engineering, sales, and leadership around outcomes

Why you'll love life at Command|Link

Join us at CommandLink, where you'll have the opportunity to shape the future of business communication. We value the innovative spirit and seek individuals ready to bring their unique vision and expertise to a team that values bold ideas and strategic thinking. Are you ready to make an impact?

• Room to grow at a high-growth company
• An environment that celebrates ideas and innovation
• Your work will have a tangible impact
• Generous Medical, Dental, and Vision coverage for full-time employees
• Flexible time off  
• 401k to help you save for the future
• Fun events at cool locations
• Free DoorDash lunches on Fridays
• Employee referral bonuses to encourage the addition of great new people to the team

Commandlink hires individuals in a number of geographic regions and the pay ranges listed reflect the cost of labor across these regions. The base pay for this position as displayed at the bottom of the job description is a range based on our lowest geographic region, up to our highest geographic region. Pay is based on location among other factors, such as skill-set, experience, and qualifications held.

At CommandLink, we’re committed to creating a fair, consistent, and efficient hiring experience. As part of our process, we use AI-assisted tools to help review and analyze applications. These tools support our recruiting team by identifying qualifications and experience that align with the requirements of each role.

AI tools are used only to assist in the evaluation process — they do not make final hiring decisions. Every application is reviewed by a member of our recruiting or hiring team before any decisions are made.