AI Marketing Analyst

Triple Whale is a leader in business intelligence for e-commerce. With more than 35,000 customers in dozens of countries, our software tracks more than $55 billion of online commerce annually. Our culture, built on innovation, creativity, and speed, fosters an environment where great ideas can flourish. Headquartered in Columbus, Ohio, with additional offices in Israel, we are expanding our team to pursue an ambitious vision. Join us and be part of something big!

At Triple Whale, we believe that AI agents are transforming how 35,000+ ecommerce brands turn raw data into powerful business decisions - instantly.

Our newest product line, Agents, leverages LLMs, structured data, and business logic to deliver automated reports, deep insights, and proactive recommendations without merchants ever needing to log into a dashboard. 

We’re now looking for an AI Marketing Analyst to help unblock the full potential of this product by shaping how these agents behave, what insights they deliver and how ecommerce operators interact with them. This is a unique hybrid role, blending marketing analytics, AI tooling and direct customer interaction. The ideal candidate is someone who thinks like a marketer, understands performance data, and has the technical fluency to validate outputs and refine logic using SQL and prompt engineering tools.

• Partner directly with customers (founders, operators, marketers) to understand their analytics needs and translate them into powerful, insight-generating AI agents.
• Design and refine prompts for our LLM-powered agents to deliver accurate, actionable business insights - no coding required.
• Create new agents helping merchants unlock answers like:
• “Who are our most profitable customer segments?”
• “Where are we wasting ad spend?”
• “What products drive the highest LTV?”
• Validate and fine-tune outputs using SQL and business logic to ensure high-quality reporting.
• Work cross-functionally with product, design, and engineering to improve agent accuracy and usability.
• Enable internal teams to understand and deploy AI agents effectively with technical insights and customer stores

• Strong understanding of ecommerce KPIs and marketing analytics (CAC, ROAS, LTV, funnel performance, retention, etc.)
• Comfortable writing and validating SQL queries (you’ll refine AI outputs, not write from scratch)
• A natural communicator who thrives in customer-facing roles - you’re comfortable having strategic conversations and translating complex problems into simple solutions
• Deep curiosity about AI, LLMs, and prompt design
  
• Experience using data to tell stories and drive business decisions

Bonus Points:

• Hands-on experience with LLM tools (OpenAI, Claude, etc.)
• Familiarity with tools like LangChain, Replit, n8n, Lovable, or similar
• Past roles in marketing analytics, BI, growth, or strategy consulting
  
• You've worked at a DTC brand, ecommerce agency, or martech SaaS company

• We Are Customer Obsessed: From our mission to every detailed project, everything we do is designed to create a positive impact for our customers.
• We Move (Very!) Quickly: The speed at which we work, iterate, and deliver value is our most competitive advantage. 
• We Are Trustworthy: Candor, directness, and honest communication helps us learn, grow and improve so we can win together. 
• We Are Curious: We extend beyond our comfort zone and ask questions that guide us towards new, creative, and bold paths.
• We Act Like A Mensch: We act with honor, integrity and empathy, and have deep respect for our customers and each other.

• Greatest Team: A world-class team of the brightest and most talented out there! Work with fun, hardworking, kind, nice people who are passionate about what they do
• Compensation: Competitive salary, benefits, and equity
• Family Focus: Parental leave and flexibility for families
• Time Off: Generous PTO. We want you to relax when you need to relax!
• Healthcare: Excellent medical, dental, and vision coverage
• 401K: 3% matching

Triple Whale is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

If you’re looking for more than just a job and want to be part of a movement reshaping the future of Ecommerce, Triple Whale is the place for you. We’re on the lookout for driven, curious, and creative individuals ready to thrive in a fast-paced environment.