Advanced Product Manager (AI)

Overview:

At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges.

Being part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve.

You’ll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about—locally and globally.

Come make an impact every day at Zebra.

What We're Looking For:

The Advanced Product Manager plays a pivotal role in shaping the company's product offerings, ensuring products meet market demands, and enhancing customer satisfaction. This role focuses on developing expertise in product lifecycle management, competitive market analysis, and cross-functional collaboration while contributing to innovation and business growth. This is an opportunity to influence product vision, solve complex problems, and create value for customers worldwide. You will be expected to heavily leverage Artificial Intelligence (Generative AI, LLMs, and predictive analytics) as a primary toolkit to accelerate market research, automate backlog grooming, enhance user sentiment analysis, and streamline product documentation.
Location- Remote within the US.

Essential Duties and Responsibilities:

•  Develop a deep understanding of Zebra's products, competitive landscape, distribution channels, and customer needs.
•  Advocate for the voice of the customer, integrating their feedback into product development processes.
• Act as a bridge between technical teams and business stakeholders, ensuring seamless communication and alignment.
• Utilize AI tools to aggregate and analyze customer feedback, support tickets, and market trends to rapidly identify user pain points and feature opportunities.
• Leverage Generative AI to draft Product Requirements Documents (PRDs), user stories, acceptance criteria, and release notes, ensuring high quality and faster time-to-market.
• Use AI/ML analytical models to simulate roadmap scenarios, forecast feature impact, and prioritize the product backlog based on objective ROI and user value metrics.
• Deploy AI agents to continuously monitor the competitive landscape in the Task Management space, summarizing key competitor updates and market shifts.                                                                                                    
•  Define and execute demand generation initiatives in an effort to drive realization of product revenue plans in collaboration with regional product and marketing.
•  Owns product lifecycle management for assigned product lines including tactical execution, managing customer requirements, developing and driving end of life plans and execution of inventory objectives.   
•  Define and manage product offerings following the New Product Introduction (NPI) process.                                                                                               
• Drive innovation by identifying and leveraging emerging technologies to create competitive differentiation.                 
• Mentor and guide junior team members, sharing best practices and industry knowledge.                                                                                                               
• Provides recommendations to influence distribution strategy to meet market needs.                                                                                                                            
•  Supports product launch by providing a comprehensive understanding of the value proposition.                                                                                                           
•  Deliver product training to sales, sales engineers, technical support and other internal and external stakeholders.                                                                                                          
•  Works closely with development teams and other key stakeholders to oversee new product development to validate development is on spec. Identifies beta site targets and drafts and implements plans. 

Qualifications: 

Required Qualifications

• A bachelor’s degree is required. 
• 8+ years of experience 
• Knowledge and understanding of SW applications relevant to the use of the products for the markets and use cases enabled by the products
• Experience with AI-driven tools, such as machine learning-based diagnostic systems, virtual assistants, or predictive maintenance solutions to improve customer support operations   
• Proficiency in tools such as Microsoft Excel, PowerPoint, JIRA, and Confluence
• Experience with software development best practices including Scaled Agile, TDD and Continuous Integration; a track record of applying these methodologies

Preferred Qualifications

• Master's degree preferred.
• Use AI/ML analytical models to simulate roadmap scenarios, forecast feature impact, and prioritize the product backlog based on objective ROI and user value metrics.
• Full Product Management lifecycle experience
• Strong problem-solving skills and the ability to make data driven decisions
• Familiarity with Agile methodologies and tools such as Scrum and SAFe frameworks
• Excellent communication and presentation skills with the ability to convey complex ideas to both technical and non-technical audiences
• Strong business acumen and customer orientation with a proven ability to balance customer needs with business goals
• Advanced knowledge of market dynamics and competitive landscapes in relevant categories
• Proven ability to lead cross-functional teams across global locations and time zones, fostering collaboration and driving successful outcomes.
• Exceptional strategic leadership, critical thinking, and decision-making skills.
• Strong interpersonal skills with the ability to build relationships and influence stakeholders.

Location: Remote within the US. 

Come join our team! 

Equal Opportunity Employer:

Zebra is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability and protected veteran status, or any other basis prohibited by law. If you are an individual with a disability and need assistance in applying for a position, please contact us at [email protected].

Know Your Rights:

https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

Conozca sus Derechos:

https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRightsSp_10_20.pdf

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation at [email protected] .

Pay Range:

$122,800.00 - $184,200.00 Annual

Incentive Compensation:

In addition to base pay, Zebra offers this role the opportunity to earn a performance-based annual cash incentive, at a target equal to 12% of base pay, in accordance with the terms of the applicable incentive plan.

Zebra Total Rewards:

Zebra Total Rewards includes more than just pay and is structured to meet the needs of our changing global business and evolving talent. We are committed to providing our employees with a benefits program that is comprehensive and competitive – including healthcare, wellness, inclusion networks, and continued learning and development offerings. We offer community service days, in addition to the traditional insurances, compensation, parental leave, employee assistance program and paid time off offerings depending on the country where you work.

Salary offered will vary depending on your location, job-related skills, knowledge, and experience.

Additionally, all Zebra roles are eligible for cash incentive programs. For example, sales roles have additional opportunity to earn substantial variable compensation tied to quota achievement. In most other roles, the Zebra annual cash incentive program links Company and individual performance together. Some roles may also be eligible for long-term incentive equity awards.

Benefits:

We understand the importance of work-life balance and wellbeing, which is why we offer flexibility for our teams including: hybrid work, adaptable hours, Summer Flex Fridays, Focus Fridays, and an annual companywide well-being day to promote revitalization and success.

Job Posting Statement:

To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you via @zebra.com email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system. If you are a victim of identity theft contact your local police department.

AI Technology Statement:

Zebra Technologies leverages AI technology to evaluate job applications using objective, job-relevant criteria. This approach enhances efficiency and promotes fairness in the hiring process. However, every decision regarding interviews and hiring is made by our dedicated team, because we believe people make the best decisions about people. For more on how we use technology in hiring and how we process applicant data, see our Zebra Privacy Policy.