Adobe AEM Content Author

SUMMARY: 

The Adobe Content Author will be a key member of a Sites Commercial Services team within a Digital Engagement organization. This role focuses on creating, updating, and publishing web pages and components within Adobe Experience Manager (AEM) for a portfolio of websites in the US and IBU regions.

The ideal candidate will have hands-on experience with EDS blocks, Universal Editor, and a strong understanding of HTML, CSS, and JavaScript to support advanced authoring needs. This position is central to delivering a Unified Experience across Lilly’s digital ecosystem—ensuring consistency, accessibility, and personalization for customers and patients worldwide. By using AEM and modern authoring tools, you will help create integrated digital experiences that support patient education, improve engagement, and enhance healthcare outcomes.

Your work will directly influence how patients and healthcare professionals interact with pharma brands online by providing accurate, timely information that builds trust and supports informed decisions.

PRIMARY DUTIES:

• Author and update web pages using Adobe Experience Manager (AEM), leveraging reusable components, EDS blocks, and the Universal Editor for content-agnostic workflows.
• Manage digital assets (images, videos, PDFs) within Adobe Digital Asset Manager (DAM).
• Implement and maintain SEO metadata, tagging, and accessibility standards to support both personalized content delivery and compliance.
• Collaborate with marketing, design, QA, and analytics teams to ensure flawless execution, optimize content for engagement, and support data-driven improvements.
• Troubleshoot front-end issues related to content placement, formatting, and cross-browser compatibility.
• Create, manage, and validate structured content using AEM Content Fragments and Content Fragment Editor to support headless delivery across platforms.
• Maintain adherence to brand guidelines and regulatory requirements.
• Participate in collaborative authoring workflows, including version control, peer reviews, and planning with Product/Program Managers to estimate and batch content work.
• Use knowledge of the Lilly EDS block library to break down page designs, identifying new blocks, variations, or reusable components.

COMPENTENCY:

• Strong writing, editing, and proofreading skills.
• Proficiency using Adobe Experience Manager (AEM) or similar CMS platforms.
• Understanding of content strategy, UX/IA basics, and component-based design.
• Ability to manage multiple updates in a fast-paced, deadline-driven environment.
• Excellent attention to detail, organization, and communication.

REQUIRED EDUCATION:

• Bachelor’s degree in Marketing, Communications, Digital Media, or related field (or equivalent experience).

EXPERIENCE:

• 3+ years of experience authoring content in Adobe Experience Manager (AEM) or similar CMS platforms.

LANGUAGE SKILLS:

• Ability to read, write, and edit content with strong grammar and clarity.
• Ability to communicate effectively with internal business stakeholders.
• Ability to interpret technical instructions related to CMS components and workflows.

QUALIFICATIONS:

• Hands-on experience with EDS blocks and Universal Editor preferred.
• Proficiency in HTML, CSS, and JavaScript for content formatting and troubleshooting.
• Strong understanding of UX conventions, SEO best practices, and web accessibility standards.
• Familiarity with Adobe Creative Cloud tools (XD, Photoshop, Figma, etc.).
• Experience in pharmaceuticals or other highly regulated industries is a plus.
• Exposure to Agile development processes and tools like Workfront preferred.
• Excellent communication, collaboration, and problem-solving skills

WORK ENVIRONMENT:

• Preferably located in Indianapolis, Indiana, and available to be on site, Tuesday-Thursday. If not then the EDT or CDT timezone.
• Fast-paced, collaborative, and deadline-driven setting.

EXPECTED HOURS OF WORK:

• Standard business hours (e.g., 8:00 AM–5:00 PM or similar) in EDT or CDT.

TRAVEL:

• Occasional travel for team meetings or training (if required by organization).