Administrator, Learning Operations

Posting Date

At DaVita, we believe that our culture is the backbone of our success as an organization. We strive to be the employer of choice by living by our Core Values, taking care of our teammates and investing in their growth as both citizens of the Village, and as human beings. Teammates on the Wisdom team at DaVita are the torch bearers of our culture, those that not only live, but lead others to live the DaVita Way.
The Learning Operations Administrator will be a member of the Learning Operations team within DaVita University’s Center of Excellence (CoE). The CoE is a key component of the Wisdom department and learning strategy for the Village. The Administrator is responsible for working collaboratively with DaVita University teammates, as well as other Learning and Development teams to implement and maintain high-quality, high-impact training programs for all DaVita teammates. The primary responsibility of the Administrator is to organize, plan, and support delivery of various Leadership Development programs for our manager and/or Director level teammates.

Our ideal hire will have strong skills relating to technology (i.e. LMS administration), virtual learning platforms (especially MS Teams) and some experience supporting virtual or in person training programs or events. This person also has a strong desire to give back to our fellow teammates who provide lifesaving treatment for our patients.  

Essential Duties & Responsibilities

• Coordinates logistics and performs end-to-end planning for learning experiences in all modalities, including instructor-led (ILT), virtual instructor-led (VILT) and self-paced online programs.
• Administers Learning Management System (LMS) key functions from start to finish for, including enrollment management, automation of emails and other items, sharing content, building curriculum and virtual learning communities.
• Support learner enrollments through effective communication and marketing strategies
• Follow Standard Operating Procedures, pre and post program, to ensure all tasks related to training are performed effectively and on time.
• Administers/produces training as to assist faculty with courses including interactive features, breakout sessions, and orientation to virtual technology for VILT, hotel contracting, coordinating food & beverage, room set-up, and on-site support for ILT.
• Creates course evaluations in alignment with DVU templates and shares reports with program owners upon program completion.
• Ensure accuracy of eLearning content builds and upload to the LMS by following the Quality Assurance Process and LMS content upload checklist.
• Manage DVU responses to teammate inquiries through an outlook inbox and electronic task management system (TMSS).
• Manage stakeholder and vendor relationships to ensure a smooth learner experience.

Minimum Qualifications

• Strong written (email) and verbal (presentation) communication skills
• Proficient in Microsoft Office, including Outlook, Word, Excel and PowerPoint.
• Demonstrated organizational and time management capabilities
• Excellent attention to detail
• Ability to manage multiple priorities and programs.

Preferred Qualifications

• Bachelor's Degree preferred
• Experience with instructional media and coordinating training events
• Experience producing virtual meetings or events in MS Teams, including proficiency in engagement tools such as whiteboards, chat, breakout rooms.
• Experience administering a Learning Management System (LMS), Cornerstone On Demand (CSOD) preferred
• Experience with creating and editing spreadsheets
• Experience in Project Management tools (Eg: Click Up or similar)

Travel and Time Requirements

• Travel: 10-20% (depending on location)
• Nights and weekend work: 5-10%
• No relocation provided

• A "community first, company second" culture based on Core Values that really matter.
• Clinical outcomes consistently ranked above the national average.
• Award-winning education and training across multiple career paths to help you reach your potential.
• Performance-based rewards based on stellar individual and team contributions.
• A comprehensive benefits package designed to enhance your health, your financial well-being and your future.
• Dedication, above all, to caring for patients suffering from chronic kidney failure across the nation.

Why wait? Explore a career with DaVita today.

Go to http://careers.davita.com to learn more or apply.

What We’ll Provide:

More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
• Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more
• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.

#LI-MS2

At DaVita, we strive to be a community first and a company second.  We want all teammates to experience DaVita as "a place where I belong."  Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.

This position will be open for a minimum of three days.

Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits  

Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process.  You will not be penalized for redacting or removing this information.