Provide front-office administrative support for a home health office: answer calls, greet visitors, manage mail and supplies, schedule travel, perform data entry, assist leadership and marketing teams, coordinate meetings and events, and maintain records while ensuring confidentiality and excellent customer service.
The Administrative Specialist (AS) serves as the primary administrative support for the home health office and is often the first point of contact for patients, families, referral sources, caregivers, and employees. This role is responsible for front-office operations, customer service, clerical support, office coordination, and administrative assistance to leadership and operational teams. The ideal candidate is highly organized, detail-oriented, professional, and able to manage multiple priorities in a fast-paced healthcare environment.
Qualifications- High school diploma required; college coursework preferred
- Minimum one year of office or administrative experience preferred
- Strong computer, organizational, and customer service skills
- Knowledge of medical terminology preferred
- Excellent verbal and written communication abilities
- Reliable transportation and current auto liability insurance
- Answer and route incoming calls while providing exceptional customer service
- Welcome and assist visitors, patients, and referral sources as the office receptionist
- Manage incoming and outgoing mail, deliveries, and shipments
- Coordinate office supplies, vendor relationships, and service requests
- Schedule travel arrangements, including hotel, transportation, and meal reservations
- Maintain office directories, contact lists, and organizational records
- Assist with meetings, special events, conferences, and office projects
- Provide clerical and administrative support to leadership and marketing teams
- Perform data entry and maintain accurate records and documentation
- Order bereavement and recognition items as requested
- Maintain confidentiality and compliance with company policies
- Promote a positive, professional image of the organization in all interactions
- Opportunity to support a growing home health organization
- Collaborative and team-oriented work environment
- Meaningful role contributing to quality patient care
- Competitive compensation and benefits package
- Professional growth and advancement opportunities
This position is ideal for a customer-focused administrative professional who enjoys being the hub of office operations and supporting both clinical and business teams.
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