Administrative Clinic Support I - ENT Clinic

We are here for life’s journey.
Where is your life journey taking you?
Being the heartbeat of Denver means our heart reflects something bigger than ourselves, something that connects us all:
Humanity in action, Triumph in hardship, Transformation in health.

Department

Job Summary
Under general supervision, performs office duties including, but not limited to; patient scheduling, outpatient registration, wait list reconciliation, faxing, outbound phone calls, and other duties as assigned.
Essential Functions:

• Answers telephone inquiries; screens calls; routes calls and takes messages; registers and schedules/reschedules patients (50%)
• Frequently reconciles clinic wait list and ensures patients are scheduled in a timely manner (30%)
• Works closely with Administrative Clinic Support Lead to initiate formal/informal activities with employees to develop departmental cohesion and collegiality. (10%)
• Performs back-office administrative duties as needed (faxing, outbound phone calls, supply ordering, etc.) (10%)

Education:

• No High School Diploma and/or No GED

Work Experience:

• 1-3 years of experience in administrative or clerical role Required
• 1-3 years of experience in a customer service role within a fast-paced environment Required

Knowledge, Skills and Abilities:

• Adept at learning new technologies to perform data entry, and manage calendars
• Proficient in Microsoft Office applications
• Strong time-management skills and organizational skills
• Excellent communication skills both written and verbal

Shift

Work Type

Salary

Benefits

• Outstanding benefits including up to 27 paid days off per year, immediate retirement plan employer contribution up to 9.5%, and generous medical plans

• Free RTD EcoPass (public transportation)

• On-site employee fitness center and wellness classes

• Childcare discount programs & exclusive perks on large brands, travel, and more

• Tuition reimbursement & assistance

• Education & development opportunities including career pathways and coaching

• Professional clinical advancement program & shared governance

• Public Service Loan Forgiveness (PSLF) eligible employer+ free student loan coaching and assistance navigating the PSLF program 

• National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer

Our Values

• Respect

• Belonging

• Accountability

• Transparency

All job applicants for safety-sensitive positions must pass a pre-employment drug test, once a conditional offer of employment has been made.
Denver Health is an integrated, high-quality academic health care system considered a model for the nation that includes a Level I Trauma Center, a 555-bed acute care medical center, Denver’s 911 emergency medical response system, 10 family health centers, 19 school-based health centers, Rocky Mountain Poison & Drug Safety, a Public Health Institute, an HMO and The Denver Health Foundation.
As Colorado’s primary, and essential, safety-net institution, Denver Health is a mission-driven organization that has provided billions in uncompensated care for the uninsured. Denver Health is viewed as an Anchor Institution for the community, focusing on hiring and purchasing locally as applicable, serving as a pillar for community needs, and caring for more than 185,000 individuals and 67,000 children a year.
Located near downtown Denver, Denver Health is just minutes away from many of the cultural and recreational activities Denver has to offer.
Denver Health is an equal opportunity employer (EOE). We value the unique ideas, talents and contributions reflective of the needs of our community.

Applicants will be considered until the position is filled.