Administrative Assistant - Advancement

Description

Join the mission at Springs Rescue Mission!

We are seeking a detail-oriented, organized, and Christ-centered Administrative Assistant to support our Advancement, Marketing, and Communications team in sharing our mission, strengthening community relationships, and helping transform lives through the love of Jesus Christ.

SUMMARY OF POSITION:

Springs Rescue Mission considers every position one of ministry and a vital and valued part of our team. Therefore, it is essential that all employees of SRM have a personal relationship with Jesus Christ and subscribe to our Statement of Faith and Core Values. The Advancement Administrative Assistant provides essential administrative and operational support to the Advancement team, ensuring smooth daily operations and excellent donor experiences. This role requires strong organizational skills, attention to detail, and a collaborative mindset, along with the ability to manage multiple priorities in a fast-paced, mission-driven environment. This role ensures donors experience Springs Rescue Mission as organized, responsive, and genuinely appreciative.

DUTIES & RESPONSIBILITIES:

Administrative & Office Support

• Manages the Donor Care phone line and directs incoming calls as needed
• Receive, sort, and distribute incoming mail for the Advancement team
• Arrange and schedule team meetings, including room reservations and catering as needed
• Provide general administrative support to the Advancement team, including making copies, taking meeting notes, and tracking and reporting action items

Database & Donor Support

• Note donor account with communications in the donor database, ensuring accuracy and completeness of donor information
• Communicate with gift processing and update donor file in CRM as appropriate
• Perform general data clean-up in the donor database, ensuring accuracy and completeness of donor information

Supplies & Facilities Coordination

• Maintain inventory and place orders for promotional materials and office supplies, ensuring adequate stock for departmental needs
• Serve as liaison with Facilities regarding building and office needs
• Help keep the Advancement office tidy, organized, and welcoming

Event & Logistics Support

• Assist with Community Connections; reserving campus spaces, coordinating set-up and tear-down, and managing catering communications
• Provide event administrative and logistical support with fundraising events including the Annual Gala and Golf Classic as directed by Director of Development; including but not limited to contacting venues to schedule site visits, sending invitations, maintaining the guest list, tracking invoices, event materials, and other duties as assigned
• Maintain event checklists and files
• Attend all required meetings and reviews SRM emails regularly
• Duties and responsibilities may be added, deleted, or changed at any time at the discretion of management, formally or informally, either verbally or in writing.

Requirements

EDUCATION/EXPERIENCE:

• Associates or Bachelor’s degree preferred
• Two to four years administrative experience or like experience required

SKILLS AND QUALIFICATIONS:

• Maintains a personal relationship with Jesus Christ and is a constant witness. Attends church weekly and abides by biblical principles with life choices. Christ-centered and compassionate attitude in dealing with people including the homeless and faithfully upholds and exemplifies SRM’s Statement of Faith
• Consistently conducts self in a professional, courteous, and efficient manner.
• Dresses appropriately for the environment and occasions.
• Strong customer service skills: able to address inquiries, provide information and engage donors in a cheerful and professional manner clearly, and personably.
• Great phone skills.
• Highly organized with exceptional attention to detail. Good problem-solving skills.
• Great time management skills and attention to detail
• Good verbal and written communication skills. Appropriate grammar for composing business correspondence and editing collateral materials
• Professional, donor-centered approach in all communications
• Commitment to supporting the mission and values of the organization
• Computer literate, with working knowledge of Word, Excel spreadsheets, Google sheets, internet, contact management database, and email
• Must be discrete and maintain confidentiality at all times.

WORKING CONDITIONS/PHYSICAL FACTORS:

Occasionally = 1%-33%; frequently = 34%-66%; continuously = 67%-100%.

Business office environment

Occasionally: climb stairs, must be able to lift up to 25 pounds, ability to perform emote work, my need to work outside of normal business hours and/or weekends

Frequently: interaction with a wide variety of people to include homeless persons

Continuously: walking, talking, manual dexterity, sitting, bending, stretching, adequate vision and hearing, good mental condition to withstand consistently medium to high levels of stress

EQUIPMENT/TOOLS USED:

Phone

iPad

Ring Doorbell

Copier

Computer

Deadline for applications is 2 weeks from posting date.

Hourly rate & benefits include the following: $21.63 - $26.00/hour (non-exempt) Depending on experience

• Medical coverage with Spring’s Rescue Mission covering 78% of the employee premium on base medical plan.
• Voluntary dental and vision coverage
• Employer-paid life insurance
• 403(b) retirement plan with Spring’s Rescue Mission matching contributions up to 5% after one year of employment, with 100% vesting beginning on your date of hire
• Voluntary Group Accident
• Eight (8) paid holidays
• Paid Time Off (PTO) – beginning at 21 days annually, accrued each pay period
• Initial PTO is accrued at a rate of 0.080700 per hour worked, per pay period, with a max balance of 168 hours per year with 50% of max balance able to roll over at the end of the year (84 hours), with 16 hours “pre-loaded” during the first two months (8 hours per month) of employment during the first year of employment
• Employer paid Long-Term disability
• Tuition Assistance - Staff members may be reimbursed for up to $3,000 in a calendar year with a lifetime maximum of $12,000.
• Pay on demand